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What people say:
Added 16th May 2017
“We received the package yesterday and we LOVE it. Thank you to you and your team on working with me on this and being so easy to work with to make sure I got what I wanted. The canvas was perfect, the writing clear and the map with the buildings marked is great. Turned into the perfect birthday gift which I had hoped for.”
Added 16th May 2011
“I have just been contacted by a Heather Shepherd who recognised my surname as it turned out her grandmother and I were neighbours for the first 20 years of my life. I write to say thank you to 'Francis Frith' for enabling my memories to become so active and I recommend to any one searching for friends/relatives do not give up as Francis Frith makes it all possible. My impending visit to UK in December 2011 has suddenly become even better than I was expecting. The above has just been posted and since I realise that you may not read every posting I would like to take this opportunity to thank you and your colleagues for the most wonderful site on the Internet.”
Added 16th March 2011
“I received the Poster size Photograph of Abertillery this morning, I would like to say that is an excellent image. The quality and detail is wonderful.
Many thanks,
Graham”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 15th November 2022
Nostalgia Framed on the Wall
“The photo now looks very nice framed and hanging in my hallway. It arrived well protected and undamaged.
If there is a criticism it was a tad pricey but the quality is good. Overall a good experience”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“The book is great by the way just what I wanted & the inscription looks lovely. I've no doubt I'll be using your company again in the future”
Added 17th November 2022
Excellent quality print
“Some lovely pictures on the site to choose from. Prompt delivery and excellent quality print. Looks great on display”
Added 16th March 2011
“Thank you so much for a wonderful book which brings back so many memories for my husband”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“…I commend you on research and the quality of this book as first class”
Added 18th May 2020
“I would just like to say "Thank you" for the prompt efficient service of my most recent order. A beautiful framed print which I ordered for my Mum's 91st birthday. She was delighted with it. I have purchased previous items of personalised calendars, tea towels and a igsaw. Always the same excellent service. Thank yo”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 16th March 2011
“I would just like to thankyou my order that I received today.It is first class and they look great on the wall. Thanks once again for your speedy service and first class work”
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