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What people say:
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
Added 16th March 2011
“Thank you for the print of Slaithwaite, it arrived quickly, well packaged and intact, once again we are more than happy with the goods you supply. My husband is over the moon with his birthday present. Kind regards Mrs C Mellor. order no 29505”
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 24th March 2021
“Received our Mugs here in Michigan USA. They arrived in perfect condition, exactly as advertised. Could not be more pleased with the personal service. The map on the mug was cropped exactly as requested to show specifically the area farmed by my ancestors in the 1850s. A great reminder of our heritage. Thank you, Jack Ledger”
Added 19th September 2020
“Got my piers calendar and am totally delighted with it. I’m busy searching your pictures archive of my home town and will order some for old friends as their Christmas gift. Keep up the good work”
Added 16th March 2011
“The book is great by the way just what I wanted & the inscription looks lovely. I've no doubt I'll be using your company again in the future”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 16th March 2011
“I just wanted to thank you for sending through a replacement print. Your service cannot be faulted. It was so nice to receive the replacement with no hassle and in plenty of time for Christmas.
Many thanks once again and best wishes for Christmas and the New Year”
Added 16th March 2011
“I have just received the four prints that I ordered of Market Street in Alton Hampshire. Just to say how amazed I am with not only the service but the quality of the prints and the framing was done to a very high standard. I will certainlt be recomending you and once again, THANK YOU.
Darren Potton”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“…I commend you on research and the quality of this book as first class”
Added 25th March 2021
“Wow ! My framed print has arrived ..!! I am over the moon with it ... such an efficient and professional service ..!!! This is the only photograph that I have ever found of my house so I can’t Thankyou enough!! I will be ordering more of our local town!!
Thanks again !!!
”
Added 31st October 2016
“The parcel has arrived this morning. Thank you for the prompt service. Both pictures are delightful. They are for a very dear friend for a significant birthday and I'm sure she will love them. I shall certainly use you again!”
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