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What people say:
Added 18th November 2016
“Many thanks for sorting this out for me I know what a nightmare it is when things go technically wrong like this. Anyway I am pleased to say that the calendar has now arrived and it is everything we hoped it would be and I am sure it will be appreciated by the persons whose Xmas stocking it will be in”
Added 8th December 2011
“Received framed picture of Swanley today. Very pleased with purchase. It is a Christmas gift and will be very much appreciated”
Added 16th March 2011
“Hi there, Thank you for the beautiful Burleigh print from the 1950s which arrived safely this morning. It is for my husband for his birthday in a couple of weeks and I think he will love it. I was really lucky in that the view this photo looks out on is actually our house!! Interesting to see how much it has changed over the years! Many thanks for an excellent service. I will recommend you to my family and friend”
Added 20th September 2004
“Just to say thanks for the above item…I am so pleased….I have many but this one is truly beautiful!!! (Order ref 1015128”
Added 24th August 2020
“Got you from the Helpful Book Company and just wanted to say what a very nice website you have, I sent a couple of epostcards already and found it was easy to do, no doubt I will succumb to some paid-for items in due course!!! We live in France so this site could be useful ( and interesting) for presents................ Best wishes, Audre”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 16th March 2011
“Just a short note to say thank you for the wonderful prints I have received and speedy delivery. I had a couple of friends round last night and they have been literally lost for words. Keep up the good work. Best wishes for a happy and successful 2007”
Added 16th March 2011
“I have had some difficulties with other suppliers of late and I am very impressed with the speed and quality of service that you have offered”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 15th August 2019
“I ordered 2 framed prints of Cobham yesterday, and they have just arrived (1pm) today. I am delighted with a) the prompt turn around but more importantly b) the quality of the products - excellent. They are gifts for my son and his fiancée who have just bought a house in Cobham. I know they will be thrilled with them. Thank you”
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
Added 16th March 2011
“I just wanted to write and let you know how much I have enjoyed all the information on your website. I stumbled across it quite by accident from another website and have been enthralled for the past hour or so. Thank you for a fascinating look into the past and for the beautiful photos”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 21st October 2016
“Thank you so much for my 2 framed photo prints of Weobley which arrived today.They were great and the framing was superb.Will certainly use you again.What a nice company to deal with.”
Added 16th March 2011
“….several people have asked how to get hold of these items. I have eagerly recommended the service provided. It was lovely to get such friendly, efficient help”
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