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What people say:
Added 10th February 2005
“Hello, just wanted to let you know I really enjoyed seeing the old photographs of Aberystwyth. My grand mother lived quite a lot of her youth there, and I was pleased to be able to see the town as she must have seen it. She married and with her family moved to Australia, so her descendants are all Australian. She was very well loved, and it's nice to make this connection with her youth. Thanks”
Added 16th March 2011
“I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future. With thanks.
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.
I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.
You have made her very happy and I look forward to using your service again in the future.
With thanks
Dear Sir / Madam
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.
I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.
You have made her very happy and I look forward to using your service again in the future.
With thanks
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future”
Added 18th November 2016
“Many thanks for sorting this out for me I know what a nightmare it is when things go technically wrong like this. Anyway I am pleased to say that the calendar has now arrived and it is everything we hoped it would be and I am sure it will be appreciated by the persons whose Xmas stocking it will be in”
Added 16th March 2011
“….several people have asked how to get hold of these items. I have eagerly recommended the service provided. It was lovely to get such friendly, efficient help”
Added 6th October 2021
“My two books arrived this morning. Fantastic service, delighted with the books. Thank you”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 16th March 2011
“I just want to say thank you very much for the prompt production, despatch and delivery of my order. I placed the order on 24/04/07 at 22:55, and received it this morning, 26/04/07 at 10:30. I paid extra for the Express UK delivery option, but didn't really expect delivery till Friday. I am very impressed with your turnaround, and I also like the website for navigating round. I shall be recommending you to friends, and hope to shop with you again in the future”
Added 16th February 2018
“Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks. ”
Added 16th March 2011
“The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family”
“I just received the Personalised Calendar I ordered only a couple of days ago. I wanted to tell you how delighted I am with it. The book is of excellent quality and arrived in perfect condition. Thank you so much”
Added 4th March 2020
“Our order was delivered yesterday, much earlier than we had expected! And the items are just as described on your website. Hopefully, our friend will be as pleased as we are, and will enjoy many a cosy moment with her mug and cushion!
Thanks again for your helpful service,
”
Added 27th July 2018
“Just to let you know that my order has arrived safely. Also wanted to let you know how delighted I was with the speed, efficiency and quality. I compiled it from your photos for a friend's 60th birthday present and she is going to love it.
Thank you very much.
S Mullany”
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 16th March 2011
“I received my order on Friday and was delighted with the quality of the photographs and the mounting, thank you very much”
Added 2nd April 2019
“Order received today. Beautiful!!
Thank you for the swift and excellent service ”
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