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What people say:
Added 15th March 2011
“I would just like to thank you for your wonderful service with this recent order. I wanted to let you know that the goods arrived safely and that the recipients were absolutely delighted. You might not think that this is a very big thing until you see that the order was sent to Christchurch, New Zealand! I felt certain that this would be lost for ever after recent events but somehow it was delivered and was a welcome touch of comfort to them in the midst of so much devastation. Thank you again”
Added 18th June 2012
“I just wanted to thank you for my order which was delivered very quickly. I am so pleased with the mounted black and white print and I am sure the recipient will love it too. I will most definitely revisit your website in the futur”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
Added 12th March 2020
“I ordered a framed print of a 1947 map of my Dads birthplace for his 80th birthday online. It arrived the next day! Both print and frame are extremely good quality. I couldn't have wished for better service. I would thoroughly recommend this company”
Added 16th March 2011
“Just to say how delighted I am with the very good prompt service I will definately recommend you to my friends and family.Customer ref 1030853.My son also bought one of your jigsaws for a xmas present.Thanking you all and wishing you a happy xmas and prosperous New Year”
Added 16th March 2011
“Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you”
Added 20th October 2020
“I just wanted to say how impressed I am with your company. It was very easy for me to choose the print, frame and size etc and it arrived very quickly and is absolutely beautiful. Thank you very much! Kind regards, Sara ”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 13th March 2020
“Received my photograph today much earlier than I expected. Extremely pleased with my purchase. It exceeded my expectations. Thank you”
Added 17th November 2021
“Have just recieved our order.
So pleased with the quality and service.
Will be ordering again very soon.”
Added 16th March 2011
“I have had some difficulties with other suppliers of late and I am very impressed with the speed and quality of service that you have offered”
Added 12th November 2015
“I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one”
Added 16th March 2011
“ am just writing to Thank you for my order which arrived on Saturday. I am very pleased with it and will use your company again”
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