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What people say:
Added 2nd May 2012
“Just a note to say thank you for such efficient service. I placed my order, express delivery, on Monday afternoon and it arrived today, Tuesday. Very impressed with both product and service”
Added 16th March 2011
“Thank you very much for my beautiful photographs which arrived today….. I would not hesitate to recommend you to others”
Added 16th March 2011
“Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you”
Added 15th March 2011
“I would just like to thank you for your wonderful service with this recent order. I wanted to let you know that the goods arrived safely and that the recipients were absolutely delighted. You might not think that this is a very big thing until you see that the order was sent to Christchurch, New Zealand! I felt certain that this would be lost for ever after recent events but somehow it was delivered and was a welcome touch of comfort to them in the midst of so much devastation. Thank you again”
Added 16th March 2011
“I would like to thank you for your swift service in replacing this puzzle, it has arrived , as yet I have not unsealed it, I would like to thank you and your staff for an excellent service”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 17th October 2022
“I felt I must write and thank you for my recent orders. Firstly it was so kind to honour the vouchers which are probably now out of date and only asking for increased postage. Secondly, I am so pleased with the superb mounted photos. The quality is fantastic and amazing when you think how old some of the originals are. I am so very grateful.”
Added 24th August 2022
“I placed an order with you last Friday and received it this morning - brilliant!
This was the first time I have ordered calendars from you and I am very impressed - they are great - thank-you”
Added 15th November 2022
Nostalgia Framed on the Wall
“The photo now looks very nice framed and hanging in my hallway. It arrived well protected and undamaged.
If there is a criticism it was a tad pricey but the quality is good. Overall a good experience”
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
Added 3rd November 2022
“These books are excellent pull of fabulous pictures and great information plus excellent price”
Added 16th March 2011
“Print received today. Brilliant. Bought back many childhood memories.
Well done to you and the Mail.
Thank you”
Added 4th March 2020
“Our order was delivered yesterday, much earlier than we had expected! And the items are just as described on your website. Hopefully, our friend will be as pleased as we are, and will enjoy many a cosy moment with her mug and cushion!
Thanks again for your helpful service,
”
Added 29th March 2019
“Delighted with map. Many thank”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
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