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What people say:
Added 20th December 2017
“I have just received the calendars I chose, featuring the places in Shropshire that my ancestors came from. The photos exceeded all expectations and bring to life the towns and streets where my ancestors were born, lived, married and worked. I can't wait to pass these gifts on to the family. Many thanks for the prompt delivery as well as these great calendars.”
Added 16th March 2011
“I have just received my picture of Dale Street, and wanted to tell you how pleased I am with it. I lived in Liverpool until I met my husband and came down South, 38 years ago and the picture brings back happy memories of working along there. It arrived in perfect condition too which was good, as the postman has a habit of folding everything in quarters and jamming it through the letterbox. Owing to your excellent wrapping he had to knock at the door. Thank you once again I'm thrilled with it.
Anne La”
Added 5th July 2019
“Thank you very much for the excellent, prompt service and delivery of my order. It's a gift for my father's 94th birthday next month, hence the search for a photograph of somewhere in Plymouth (he was born there and always lived there) from the year 1925. I am sure he is going to be delighted with the gift; it's always so difficult to find something "different" for a gift when somebody has attained that age and has everything! Much appreciated.”
Added 16th March 2011
“….the print will become part of family history and a treasured possession. Many thanks”
Added 12th August 2020
“I have just received today my free photo of Lord Street, Southport. Although I no longer live there, Southport will always be home and it is lovely to have some memories of the old place! Thank you for sending it so quickly.”
“We were amazed at the speedy delivery of our well packed prints. We are SO pleased with them and they look great now they are on the wall. Thank you so much for an excellent service from start to finish. I am sure we will be back”
Added 1st September 2020
“I have just received my Frances Frith picture of Alnmouth ( Northumberland) and am delighted with the picture and presentation. It depicts a house I lived in around 1945, and I have a rather old coloured post card of the same view. Thank you for your quick response and safe delivery. Best wishes. Frances Wells”
Added 2nd November 2022
“I would recommend Francis Frith to anyone & everyone. Such a great selection, well packed when sent & speedily delivered. Amazing items of the very best quality. Cannot fault them. Something there for everyone. Well done”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 19th December 2016
“Absolutely delighted with the picture. It came in a beautiful frame which makes the print even nicer. Also, very fast delivery! Great service! Purchased for a gift and I'm sure the recipient will be very happy. Thank you so much. Merry Christmas”
Added 3rd November 2022
The calendars are superb!
“The website was very easy to use and the service was excellent. We received our order very quickly and the calendars are superb”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 25th November 2012
“I just wanted to thank you for the wonderful service on 2 calendars I ordered. I got them sent to my address in New Zealand but one was intended for my sister in USA. I didn't thnk they would arrive in time for me to send to her for Xmas, but thanks to your excellent serivce, they arrived in plenty of time to include one in her parcel. They were very well packaged, too.
Thanks again, she will be thrilled when her calendars arrives!”
Added 19th November 2022
Mug with photograph
“The photograph curves around the sides of the mug and looks very attractive. It is a very nice present”
Added 15th August 2019
“I ordered 2 framed prints of Cobham yesterday, and they have just arrived (1pm) today. I am delighted with a) the prompt turn around but more importantly b) the quality of the products - excellent. They are gifts for my son and his fiancée who have just bought a house in Cobham. I know they will be thrilled with them. Thank you”
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