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What people say:
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 2nd April 2019
“Order received today. Beautiful!!
Thank you for the swift and excellent service ”
Added 16th March 2011
“Please accept my heartfelt thanks for dealing so efficiently with my pre-Christmas order and its complications. The prints arrived safely in good time and have proved to be excellent presents. Two octogenarian parents are normally very difficult to buy for at Christmas, but they are highly appreciative of the quality of the picturs and find the subject matter evocative of their childhood days. Thank you again”
Added 3rd December 2012
“Just wanted to say a huge thank you for arranging the prompt postage of the Rochdale Book I had ordered. I am amazed at how quickly it has arrived! My Dad will have a fantastic Christmas this year going over all the old photos and Memories.”
“I recently received a personalised copy of your "Did You Know" Cornwall and am delighted with it and is just the sort of book I was looking for. I was more than impressed with your speedy delivery and service. Praise where praise is due. Very many thanks indeed. C. Penn”
Added 16th March 2011
“Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you”
Added 16th March 2011
“….Many thanks for yet another very interesting book”
Added 18th December 2017
“I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery”
Added 16th March 2011
“Thank you for the print of Slaithwaite, it arrived quickly, well packaged and intact, once again we are more than happy with the goods you supply. My husband is over the moon with his birthday present. Kind regards Mrs C Mellor. order no 29505”
Added 16th March 2011
“Super class and quality. Could not be bettered. Thank you for sending so quick”
Added 16th March 2011
“I just wanted to write and let you know how much I have enjoyed all the information on your website. I stumbled across it quite by accident from another website and have been enthralled for the past hour or so. Thank you for a fascinating look into the past and for the beautiful photos”
Added 16th March 2011
“Print received today. Brilliant. Bought back many childhood memories.
Well done to you and the Mail.
Thank you”
Added 16th March 2011
“Heartfelt thanks to all the staff involved with my purchases this past year. The quality of your products and speed of delivery is second to none.”
Added 16th March 2011
“Thank you for the prompt way in which you dealt with my enquiry. It was lovely to receive the print which I had ordered. It is very beautiful”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
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