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What people say:
Added 16th March 2011
“..my father was absolutely delighted with the print of Winchmore Hill that I bought him for Christmas. It was his era and perfect. Thank you”
Added 19th November 2011
“Just wanted to leave feedback. Recently ordered a calendar comprising of old Mudefore photos. Order arrived today, excellent service, product, quality, delivery and packaging. Would thoroughly recommend your company. Well done”
Added 16th March 2011
“Print received today. Brilliant. Bought back many childhood memories.
Well done to you and the Mail.
Thank you”
Added 24th April 2019
“I just wanted to say thank you for your help and for the excellent service provided by Francis Frith - my order arrived yesterday, so much sooner than anticipated, and it looks fantastic!”
Added 16th March 2011
“My order was only sent to you yesterday yet it arrived today, in perfect condition. Thank you for a very efficient service - hats off to the Royal Mail, too”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 15th August 2019
“I ordered 2 framed prints of Cobham yesterday, and they have just arrived (1pm) today. I am delighted with a) the prompt turn around but more importantly b) the quality of the products - excellent. They are gifts for my son and his fiancée who have just bought a house in Cobham. I know they will be thrilled with them. Thank you”
Added 20th October 2020
“I just wanted to say how impressed I am with your company. It was very easy for me to choose the print, frame and size etc and it arrived very quickly and is absolutely beautiful. Thank you very much! Kind regards, Sara ”
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 16th March 2011
“I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future. With thanks.
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.
I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.
You have made her very happy and I look forward to using your service again in the future.
With thanks
Dear Sir / Madam
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.
I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.
You have made her very happy and I look forward to using your service again in the future.
With thanks
I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future”
Added 16th March 2011
“Both items received safely. Both items wonderful!! Many thanks and a Happy Christmas to you all”
Added 10th February 2005
“Hello, just wanted to let you know I really enjoyed seeing the old photographs of Aberystwyth. My grand mother lived quite a lot of her youth there, and I was pleased to be able to see the town as she must have seen it. She married and with her family moved to Australia, so her descendants are all Australian. She was very well loved, and it's nice to make this connection with her youth. Thanks”
Added 26th October 2011
“Thank you so much for your speedy reply and for confirmation that you have corrected my error, it is very much appreciated. Wishing you a prosperous run up to Christmas as your products and service is superb”
Added 10th November 2022
Excellent Service!
“I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future”
“We were amazed at the speedy delivery of our well packed prints. We are SO pleased with them and they look great now they are on the wall. Thank you so much for an excellent service from start to finish. I am sure we will be back”
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