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What people say:
Added 16th March 2011
“As a new subscriber, may I say that your web site is first-class - easy to navigate, all the information I needed and I will certainly be purchasing from you in the future”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 14th August 2018
“Thank you so much for the print which arrived today. I only ordered it at the weekend - brilliant service”
Added 16th March 2011
“We are delighted with the framed photograph of Dorridge which arrived this morning. Many thanks for your excellent service”
Added 16th March 2011
“I just wanted to write and let you know how much I have enjoyed all the information on your website. I stumbled across it quite by accident from another website and have been enthralled for the past hour or so. Thank you for a fascinating look into the past and for the beautiful photos”
Added 18th January 2018
“Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You”
Added 10th November 2022
Excellent Service!
“I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future”
Added 16th March 2011
“Just a little note to thank you for the beautiful picture of Bourne in Lincolnshire. It reminds me of, I believe, one of the most beautiful counties in the country. Many thanks once again”
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 20th October 2020
“I just wanted to say how impressed I am with your company. It was very easy for me to choose the print, frame and size etc and it arrived very quickly and is absolutely beautiful. Thank you very much! Kind regards, Sara ”
Added 16th March 2011
“May I thank you most warmly for your response in sending a replacement framed print so very promptly, and for not requiring the return of the faulty original. The replacement is first class in every way”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 29th March 2019
“Delighted with map. Many thank”
Added 16th March 2011
“The calendar is beautiful and very much appreciated by the recipient. It is a unique and personal gift to give. Thank you!
Regard”
Added 20th October 2017
“Dear Andrea
Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.
Best wishes
Sue Cunningham”
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