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What people say:
Added 4th November 2021
“Many thanks for this order - a fascinating set of four OS maps for our area going back 200 years. Lots of interesting comparisons to be made!
Kind regards,
John”
Added 16th March 2011
“Thank you for the safe delivery of the recently ordered 3 prints, in their secure packaging. I am delighted with their excellent quality”
Added 11th November 2019
“I have just received my order of 6 mugs printed with old pictures of Barnstaple. They arrived very quickly and in good condition and I just wanted to say thank you. They are to be a Christmas present for my brother in law who lives in Barnstaple and they are lovely. We bought him matching place mats last year which he loved. I am sure that he will also love these beautiful mugs. Thank you”
Added 3rd November 2022
The calendars are superb!
“The website was very easy to use and the service was excellent. We received our order very quickly and the calendars are superb”
Added 1st January 2001
“Dear Francis Frith, I am 61 years old and for some years have been unable to locate a grave in North Wales based on a single photo taken in the 30s by my father (now deceased). Thanks to your Photo Gallery I found a cemetery that I didn't know existed, emailed them, and have located that grave. Your gallery is of inestimable value as a research tool. Thank you so much. Yours sincerely, John Hamilton-Smit”
Added 16th March 2011
“I just wanted to thank you for the prompt delivery of the calendar I ordered. I am really pleased with it and in fact a colleague was so impressed she has also placed an order”
Added 16th March 2011
“Extremely pleased with jigsaw I received last week. So much so that I've just ordered another one. Even managed to order free book this time. Forgot last time. Cheers, Pat Marti”
“Great site, it has put me in touch with a couple of old school friends. Keep up the good work”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 3rd October 2022
Excellent service and product
“I ordered a mug with a photo of an old church for the newly inducted Pastor.
The product arrived within a week, the personal message was perfect and the Pastor was absolutely over the moon with the gift. It is proudly displayed in his office, too good to use he says!
Thank you Francis Frith collection for the excellent service and product”
Added 16th March 2011
“I received my order on Friday and was delighted with the quality of the photographs and the mounting, thank you very much”
Added 16th March 2011
“...We spent 12 years at Sandown Caravan Park when they were all small, now they all take their children over for holidays. Wonderful memories. Thank you”
Added 2nd November 2022
“I would recommend Francis Frith to anyone & everyone. Such a great selection, well packed when sent & speedily delivered. Amazing items of the very best quality. Cannot fault them. Something there for everyone. Well done”
Added 16th March 2011
“I am delighted with the two books I've received, Whitby and Yorkshire and will get much pleasure from them. As children my brothers and I spent many happy hours on the Sands as they were called by that name in the 1930s - not the Beach as it is named today”
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