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What people say:
Added 16th March 2011
“Just a quick thank you for the lovely framed maps - even better than I imagined they would be. One for my son and daughter in law for their new home in Wales, and one for us in Northamptonshire. They are fascinating and show how much places have changed over the years. Again thank you so much - excellent service and prompt delivery”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 16th March 2011
“I must say thank you for excellent service from your company. The jigsaw I ordered last friday was delivered on Monday in time for my father-in-law's birthday today. He is delighted with it. Really exceptional service! Kind regards April Startup (from Hong Kong”
Added 16th March 2011
“Thank you for the safe delivery of the recently ordered 3 prints, in their secure packaging. I am delighted with their excellent quality”
Added 4th February 2021
“I just wanted to let you know that the calendar I ordered earlier this week has just arrived, and I am absolutely DELIGHTED with it!! Thank you so much for ensuring such a fast delivery! I'm extremely grateful to you - it is perfect and I know that my friend is just going to love it when I give it to her on Monday”
Added 2nd April 2019
“Order received today. Beautiful!!
Thank you for the swift and excellent service ”
Added 16th March 2011
“Came across your book quite by accident. What a wonderful trip down memory lane and also the added bonus of a free print which means my father's Xmas present is sorted! As he is Repton born and bred so a BIG Thank You”
Added 16th March 2011
“I would like to thank you for the prompt and efficient way you dealt with the replacement order. I was astonished to receive the correct print this morning 23/12/03! It's rare to receive such 'good service' these days especially at such a busy time. A Merry Xmas and thanks again”
Added 4th November 2021
“Hi, just to let you know that I have received my order and I am absolutely delighted with it and also the speed of delivery. I would definitely recommend you to family and friends.
Many thanks and Kind Regards
Maureen”
Added 16th March 2011
“Just a note to say thank you so much for the beautiful framed photograph of Edge hill, Old Cottages 1922 which I received on Saturday, just days after sending off my order. My cousin from Canada will be thrilled to receive such a lovely momento of his stay in Warwickshire”
Added 22nd August 2018
“Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.”
Added 16th March 2011
“I have this morning received the above order, and would like to say that I am really pleased with the photos, they are lovely, and of excellent quality. I would definitely place an order with you again should I need any more pictures, and would pass on your web-site to any friends that wanted the same. Thank you for an excellent service”
Added 9th June 2005
“Customer Ref. No. 161465 Received to-day my copy of above publication, Many thanks. Very pleased way beyond my expectations”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
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