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What people say:
Added 28th July 2021
“My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.”
Added 5th July 2011
“I passed your details to my daughter recently and she ordered a framed print of a map of where my husband was born. It was excellent and he was delighted. Thank You”
Added 16th March 2011
“Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to rerad.
Again Thank You for these opportunities”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 20th October 2017
“The picture arrived this morning (Friday), here in Geneva. I am so impressed! I only ordered it on Monday evening. Thank you so much”
Added 16th March 2011
“Many thanks for the jigsaw - which arrived today - excellent delivery! I shall definitely be back to browse your website - fascinating pictures”
Added 16th March 2011
“Just to let you know my replacement photo arrived today, in perfect condition. I would just like to thank you for the quick and efficient service provided by you and your company,it is very much appreciated. Wishing you and all the staff at the company a Merry Christmas”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 26th November 2012
“Just to let you know how delighted I am with my recent purchase. The quality of the print is excellent and the framing absolutely perfect. The print arrived very quickly considering the time of year. I must also add your customer service must be on of the best on-line. Thnak you so much”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
Added 16th March 2011
“May I take this opportunity of saying how much I have enjoyed your book…”
Added 1st November 2021
“I ordered a book with a personalised touch (from my youngest kids to their grandma). Having the option to personalise is one of the reasons I bought it. It was promptly delivered, no fuss, no delays. An absolutely beautiful pictorial historical account of my Mum's home town, which I am sure she will be delighted with.
Thank you very much Francis Frith”
Added 19th December 2016
“Absolutely delighted with the picture. It came in a beautiful frame which makes the print even nicer. Also, very fast delivery! Great service! Purchased for a gift and I'm sure the recipient will be very happy. Thank you so much. Merry Christmas”
Added 1st July 2022
Mug with a map!
“I ordered a mug with a 19th century map to be printed on it. I'm so pleased with the result! Great quality print, really clear. It's a gift for my Aussie cousin, we are both into family history and the map actually shows the tiny village where our ancestors lived. I would definitely recommend this service. Delivery was good and I was kept informed. Thank you Francis Frith”
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