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What people say:
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 16th March 2011
“Just a little note to thank you for the beautiful picture of Bourne in Lincolnshire. It reminds me of, I believe, one of the most beautiful counties in the country. Many thanks once again”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 18th May 2020
“ I was just searching for a photograph of a shop that my Grandfather and Father ran at 7 Bridge Street, Wye. Great to find one. My family ran the paper shop from 1962 until I think the Kettles took over. I can't be sure of the end date as both my Grandfather and father have now passed. I can remember living there as a young boy (from age of 4). I also remember the shop being flooded when the river broke it banks. I thought I would just share this with you. I have been back a number of times since and it is great to find your site”
Added 16th March 2011
“I'd just like to say that I was pointed towards your website after issuing a 'help' plea to my colleagues. I have been hunting for old prints from photographs of a particular area for months........and you had the answer!! I've subsequently put in an order today and, subject to it being as good as your site leads me to believe, I may well be submitting more orders!! Thank you so much”
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 16th March 2011
“The two pictures of Chigwell Row arrived in good time. Thank you for getting things organised”
Added 29th November 2017
“Just received the map and photo both on canvas on wood frames.
These are excellent, the image is sharp and crisp, I was a bit concerned because it was on canvas but it is very good.
The wooden frames are excellent, very robust and well finished.
I didn't want the standard glass frame as the image would look a bit odd because it was small compared with the overall frame so I took a gamble on having the canvas ones as the size is just the image plus a bit.
Very happy with these.
Best wishes
Ian”
Added 16th March 2011
“Hi, Just to let you know I received the pics today and am absolutely delighted with them. They are superb quality and superbly mounted. Absolutely brilliant ! Many, many thanks”
Added 16th March 2011
“I had three of your wonderful books for Xmas so I am sending a cheque for three of your wonderful prints”
Added 16th March 2011
“Many thanks for your kind attention. The calendar was safely received today with the correct amendment. Excellent customer service”
Added 14th February 2018
“The book has arrived- hurrah! It looks absolutely fabulous. I can’t thank you enough for both the speediness and quality. A huge thank you.”
Added 16th March 2011
“Thank you so much. I cannot recommend your customer service highly enough. I shall certainly continue to use you in the future, and encourage anyone else to do so as well.
Yours gratefull”
Added 16th March 2011
“I have just received the four prints that I ordered of Market Street in Alton Hampshire. Just to say how amazed I am with not only the service but the quality of the prints and the framing was done to a very high standard. I will certainlt be recomending you and once again, THANK YOU.
Darren Potton”
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