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What people say:
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 18th December 2015
“As old age comes on I find looking at times gone by interesting , it does not seem to be something we take interest in when growing up, as the old story ask your relatives question about their life. Happy Christmas, keep the photos coming”
Added 16th March 2011
“Really have enjoyed my book. Wonderful collection”
Added 13th March 2020
“Received my photograph today much earlier than I expected. Extremely pleased with my purchase. It exceeded my expectations. Thank you”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 29th November 2017
“Just received the map and photo both on canvas on wood frames.
These are excellent, the image is sharp and crisp, I was a bit concerned because it was on canvas but it is very good.
The wooden frames are excellent, very robust and well finished.
I didn't want the standard glass frame as the image would look a bit odd because it was small compared with the overall frame so I took a gamble on having the canvas ones as the size is just the image plus a bit.
Very happy with these.
Best wishes
Ian”
Added 21st October 2016
“Thank you so much for my 2 framed photo prints of Weobley which arrived today.They were great and the framing was superb.Will certainly use you again.What a nice company to deal with.”
Added 21st April 2011
“Thank you for wonderful prompt service. I'm delighted with the quality of my pictures and with the speed of your services”
Added 16th March 2011
“Re: 2 calendars you prepared for me containing pictures of Old Slapton, Dartmouth & Beesands in South Devon which I sent to two friends who live in Dartmouth. This is just to relay their great admiration and appreciation for their gifts. They were overwhelmed to see pictures of their childhood village, Slapton and to have a different one every month next year will bring back many happy memories. So, you see, not every email you get on this screen is a complaint. Well done and thank you for offering this item. I got a calendar for my parents last year with old pictures of Stanwell, Middlesex, where they were both born and they, too, were really happy and still haven't thrown it away. They just moved it to another place in the kitchen to make way for this year's 'ordinary' calendar. They are 84 and 85 years old.
Many thanks for making five people (including me!) very happy”
Added 16th March 2011
“Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692”
Added 16th March 2011
“Thank you for the prompt way in which you dealt with my enquiry. It was lovely to receive the print which I had ordered. It is very beautiful”
Added 16th March 2011
“Just to let you know my replacement photo arrived today, in perfect condition. I would just like to thank you for the quick and efficient service provided by you and your company,it is very much appreciated. Wishing you and all the staff at the company a Merry Christmas”
Added 16th March 2011
“The two pictures of Chigwell Row arrived in good time. Thank you for getting things organised”
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