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What people say:
Added 16th March 2011
“I have this morning received the above order, and would like to say that I am really pleased with the photos, they are lovely, and of excellent quality. I would definitely place an order with you again should I need any more pictures, and would pass on your web-site to any friends that wanted the same. Thank you for an excellent service”
Added 16th March 2011
“I want to let you know how pleased I am with my order. Packaged very securely and the quality is superb. many thanks”
Added 18th October 2017
“It arrived this morning, and I just wanted to let you know I am over the moon with it. It’s really beautiful and I would recommend your business highly”
Added 31st August 2016
“I have received today the two photos of the Crystal palace, and am writing to say how pleased I am with them. I was born and brought up nearby in the 40s,and 50s until 1962 when the family moved to Northampton, I would certainly recommend your products, for the quality and service you provide, the packaging provided excellent protection. Thank you”
Added 16th March 2011
“Re: 2 calendars you prepared for me containing pictures of Old Slapton, Dartmouth & Beesands in South Devon which I sent to two friends who live in Dartmouth. This is just to relay their great admiration and appreciation for their gifts. They were overwhelmed to see pictures of their childhood village, Slapton and to have a different one every month next year will bring back many happy memories. So, you see, not every email you get on this screen is a complaint. Well done and thank you for offering this item. I got a calendar for my parents last year with old pictures of Stanwell, Middlesex, where they were both born and they, too, were really happy and still haven't thrown it away. They just moved it to another place in the kitchen to make way for this year's 'ordinary' calendar. They are 84 and 85 years old.
Many thanks for making five people (including me!) very happy”
Added 20th March 2012
“I just wanted to say a big thank you for the map I ordered from you. It is a present and I am so pleased with it, it will make a wonderful gift. I am so please I found your website and will definately be using you again. Wonderful maps and great quality”
Added 11th March 2012
“I just wanted to say thank you very much for the very prompt delivery of the items I ordered for my father's 90th. The excellent telephone service and the safe delivery of the items yesterday, has meant that I don't need to wait in panic on the day in fear of missing the post. The items are perfect and I am sure I will be ordering again in the future”
Added 16th March 2011
“..my father was absolutely delighted with the print of Winchmore Hill that I bought him for Christmas. It was his era and perfect. Thank you”
Added 3rd November 2022
“I am DELIGHTED with my order - cannot praise the product or your professionalism highly enough. Will recommend whenever appropriate. Thank you”
Added 16th March 2011
“The calendars that I ordered arrived yesterday. Such excellent service and I am delighted with them. Have no hesitation in recommending your service to all my friends. Many Thanks”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 16th March 2011
“I received the mounted print this morning and I am absolutely delighted with it. I would not hesitate to place further orders with yourselves. This is a gift for my parents 50th Golden Wedding Anniversary and I know it will be truly treasured.
Thank yo”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“The first jigsaw was such a success, I've just ordered three more for distant friends. Brilliant concept, great web site and nice discount offers”
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