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What people say:
Added 24th April 2019
“I just wanted to say thank you for your help and for the excellent service provided by Francis Frith - my order arrived yesterday, so much sooner than anticipated, and it looks fantastic!”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“Came across your book quite by accident. What a wonderful trip down memory lane and also the added bonus of a free print which means my father's Xmas present is sorted! As he is Repton born and bred so a BIG Thank You”
Added 16th March 2011
“Really have enjoyed my book. Wonderful collection”
Added 1st January 2001
“Dear Francis Frith, I am 61 years old and for some years have been unable to locate a grave in North Wales based on a single photo taken in the 30s by my father (now deceased). Thanks to your Photo Gallery I found a cemetery that I didn't know existed, emailed them, and have located that grave. Your gallery is of inestimable value as a research tool. Thank you so much. Yours sincerely, John Hamilton-Smit”
Added 16th March 2011
“I am writing to ask you to pass on my sincere thanks to everyone concerned in my recent order of 7 photographs from the Around Bournemouth book. The package arrived a few days ago and I couldn't be more thrilled with it! The most important thing was how beautifully it was wrapped and it arrived in perfect condition. When I unwrapped the photographs I was so delighted with them and kept looking at them over and over again. Thank you for providing such wonderful photographs - I can't wait to give them to my family”
Added 10th November 2016
“Brilliant site, thank you. The photos bring back so many memories of bygone times”
Added 16th March 2011
“Your website is terrific! Easy to use, comprehensive and totally addictive”
Added 22nd December 2011
“The prints have now arrived with perfect timing and look fanatstic! I would like to thank you for your help in getting the prints to me in such a short space of time and in the run up to Christmas. Thank you, thank you, thank you, it's made a wolrd of difference”
Added 31st October 2016
“The parcel has arrived this morning. Thank you for the prompt service. Both pictures are delightful. They are for a very dear friend for a significant birthday and I'm sure she will love them. I shall certainly use you again!”
Added 18th November 2016
“Many thanks for sorting this out for me I know what a nightmare it is when things go technically wrong like this. Anyway I am pleased to say that the calendar has now arrived and it is everything we hoped it would be and I am sure it will be appreciated by the persons whose Xmas stocking it will be in”
“Doesn't get much better - ordered Monday and came on Wednesday. Very pleased with my purchase which looks good on the wall”
Added 11th December 2018
“Thank you very much for sending the calendar of old Birmingham to my Mum and Dad. They received it yesterday and are absolutely thrilled with it. One very successful Christmas present.
Thank you for your amazing service.”
Added 9th December 2017
“Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishe”
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
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