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What people say:
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 16th March 2011
“Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692”
Added 16th May 2011
“I have just been contacted by a Heather Shepherd who recognised my surname as it turned out her grandmother and I were neighbours for the first 20 years of my life. I write to say thank you to 'Francis Frith' for enabling my memories to become so active and I recommend to any one searching for friends/relatives do not give up as Francis Frith makes it all possible. My impending visit to UK in December 2011 has suddenly become even better than I was expecting. The above has just been posted and since I realise that you may not read every posting I would like to take this opportunity to thank you and your colleagues for the most wonderful site on the Internet.”
“Hello everyone, Yesterday I received my second book on Andover. Today I received my book on Salisbury. Thank you for an excellent product and an excellent service! I will be ordering more books on the South of England in the near future. Take care, Chris”
Added 16th March 2011
“I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 16th March 2011
“Just wanted to let you know that the picture has arrived & is fabulous! Thank you so much for all your, & the company's, help in getting it here on time. I really can't thank you enough.
I look forward to buying more items from you in the future”
Added 25th July 2012
“I received my photograph today and I would like to thank you for the excellent service. I'm delighted with the photograph of Lower Largo and it has brough back many good childhood memories and as this is a present for my borther I'm sure he will be deighted with it too”
Added 16th March 2011
“The calendar is beautiful and very much appreciated by the recipient. It is a unique and personal gift to give. Thank you!
Regard”
Added 16th March 2011
“My mother received her prints today. Thank you very much for responding so quickly this morning to my email. She is delighted with them”
Added 21st October 2016
“Thank you so much for my 2 framed photo prints of Weobley which arrived today.They were great and the framing was superb.Will certainly use you again.What a nice company to deal with.”
Added 13th December 2012
“I am just writing to say how very please I was to receive my order this morning. 'Glorious Britian' (hardback) and Lincolnshire Living Memories (paperback) are to be given as a Christmas present to my stepfather and I'm sure he will be absolutely delighted. In particular the Glorious Britian book is superb - I just hope it won't look 'dog eared' by the time he receives it as it is very tempting to sit and read it myself before I hand it over! Excellent value for money, I will certainly recommend your website to friends and famil”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“Just a short note to say thank you for the wonderful prints I have received and speedy delivery. I had a couple of friends round last night and they have been literally lost for words. Keep up the good work. Best wishes for a happy and successful 2007”
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