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What people say:
Added 16th March 2011
“I just want to say a massive thank you to you! I put a family memory on your site around last Christmas and I was contacted by my 3rd cousin in Canada,who had mountains of family photos and info. We are now sharing photos and discs, and email regularly.
Thanks again. Donna. I will be purchasing something from the site sometime soon”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
Added 16th March 2011
“I am writing to let you know how delighted and impressed I am with my historic map of the above address. It has provided me with a fascinating insight into my local area and looks particularly delightful in its frame. Thank you very much”
Added 16th March 2011
“Heartfelt thanks to all the staff involved with my purchases this past year. The quality of your products and speed of delivery is second to none.”
Added 18th May 2020
“ I was just searching for a photograph of a shop that my Grandfather and Father ran at 7 Bridge Street, Wye. Great to find one. My family ran the paper shop from 1962 until I think the Kettles took over. I can't be sure of the end date as both my Grandfather and father have now passed. I can remember living there as a young boy (from age of 4). I also remember the shop being flooded when the river broke it banks. I thought I would just share this with you. I have been back a number of times since and it is great to find your site”
Added 16th March 2011
“Thank you for the superb job you made of the three black and white mounted prints of Shepton Mallet. I am really delighted with them. I am amazed at the amount of detail in the prints. I am also pleased with the catalogue you sent. All well packed”
Added 26th November 2012
“Just to let you know how delighted I am with my recent purchase. The quality of the print is excellent and the framing absolutely perfect. The print arrived very quickly considering the time of year. I must also add your customer service must be on of the best on-line. Thnak you so much”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 14th August 2018
“Thank you so much for the print which arrived today. I only ordered it at the weekend - brilliant service”
Added 16th March 2011
“I just wanted to write and let you know how much I have enjoyed all the information on your website. I stumbled across it quite by accident from another website and have been enthralled for the past hour or so. Thank you for a fascinating look into the past and for the beautiful photos”
Added 16th March 2011
“Received the framed photos and books. I am thrilled with the framed pictures they are lovely. They are already hung and look wonderful. Thank you”
Added 27th August 2020
“Hi Just discovered your website. Wonderful!!!! So many memories.We have the Francis Frith book of Wiltshire because our thatched cottage ,where we lived in 1960s /70s, is pictured. I was born in Bolton in 1942 ,and my grammar school is pictured.I is now accommodation. You have cheered me up immensely. I must tell our family now Sincerely Joyce Tulli”
Added 1st January 2001
“Dear Francis Frith, I am 61 years old and for some years have been unable to locate a grave in North Wales based on a single photo taken in the 30s by my father (now deceased). Thanks to your Photo Gallery I found a cemetery that I didn't know existed, emailed them, and have located that grave. Your gallery is of inestimable value as a research tool. Thank you so much. Yours sincerely, John Hamilton-Smit”
Added 1st November 2022
“First class service delighted with the finshed result. Excellent quality photograph mounting and frame.
Would recomend this company to anyone wanting similar”
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