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What people say:
Added 16th March 2011
“..my father was absolutely delighted with the print of Winchmore Hill that I bought him for Christmas. It was his era and perfect. Thank you”
Added 16th March 2011
“Just a message to say thankyou for processing and despatching my order so quickly, especially in the run up to Christmas. The customer service I received - both on the phone and by email - was excellent, so thank you very much.
Oh, and the picture is lovely”
Added 16th March 2011
“Many thanks for your kind attention. The calendar was safely received today with the correct amendment. Excellent customer service”
Added 3rd November 2022
The calendars are superb!
“The website was very easy to use and the service was excellent. We received our order very quickly and the calendars are superb”
Added 16th March 2011
“May I take this opportunity of saying how much I have enjoyed your book…”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 28th November 2017
“Hi Andrea,
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Many thanks,
Sara”
“I recently received a personalised copy of your "Did You Know" Cornwall and am delighted with it and is just the sort of book I was looking for. I was more than impressed with your speedy delivery and service. Praise where praise is due. Very many thanks indeed. C. Penn”
Added 16th March 2011
“I just wanted to thank you very much for such prompt service. I am delighted with my picture and will definitely be recommending you to my friends. Many thanks, Isl”
Added 16th March 2011
“To all at Francis Frith.I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).
As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.
Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.
My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!
Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!
Best wishes.
Ann Martin (one very satisfied customer”
Added 19th October 2016
“Just a brief note to say the map has arrived safely and is all that we had hoped, and more!
Thank you for all your help and your team for completing the commission with time to spare.
”
Added 16th March 2011
“…the photographs are lovely and you have caught the feeling of the town so well in your captions - it is a joy to read and I look forward to your next edition. Many thanks for such a lovely book”
Added 29th March 2012
“Just thanking your for your excellant service. Ordered Monday, delivered Wednesday on my wall Thursday. I will recommending you to family and friends. Thank you very much”
Added 29th April 2013
“We have just heard from our friend, who has received his map, and is over the moon. He is retracing all the steps of his youth, looking up the streets where family and freinds lived - just what we hoped! Thank you so much”
Added 11th December 2018
“Thank you very much for sending the calendar of old Birmingham to my Mum and Dad. They received it yesterday and are absolutely thrilled with it. One very successful Christmas present.
Thank you for your amazing service.”
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