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What people say:
Added 21st May 2011
“Just a big thnk you for my gorgeous framed picture I recevied so quickly from your compnay. I adore it! So glad I've found your site”
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 28th September 2012
“I was delighted to receive my parcel on Wednesday of this week, having taken only seven days in transit to Brisbane "down under".
So Thank you very much for your very prompt attention to my order.
The quality of the books is superb and my family and I look forward to many Happy hours reminiscing about the places we know and love so much.
I will definitely be ordering from you again”
Added 16th March 2011
“This is just to say how delighted I am with the order I placed with you - order placed Tuesday, and arrived before lunch today. Absolutely brilliant. Item was required as a present for a member of staff at the Library, and everyone seems extremely pleased with the item”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 16th March 2011
“Thank you very much for my beautiful photographs which arrived today….. I would not hesitate to recommend you to others”
Added 5th March 2021
“I am so thrilled with the framed photo print that I have just received from you. Choosing and ordering the print was simple and straightforward, and the quality of the reproduction was first class. I ordered a 1948 print of Ramsgate market place - and I think my mother is in the photo”
Added 16th March 2011
“Many thanks for your kind attention. The calendar was safely received today with the correct amendment. Excellent customer service”
Added 12th March 2020
“I ordered a framed print of a 1947 map of my Dads birthplace for his 80th birthday online. It arrived the next day! Both print and frame are extremely good quality. I couldn't have wished for better service. I would thoroughly recommend this company”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 16th March 2011
“Hello. Thanks for everything you’ve done. My father-in-law loves his picture. Fantastic customer service.
Fantastic customer service”
Added 16th March 2011
“Your website is terrific! Easy to use, comprehensive and totally addictive”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 15th July 2022
Quality Picture
“I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith”
Added 16th March 2011
“I have finally received my eagerly awaited copy of the book "I Remember When...". I was curious as to which story your company had published in the book. I was overwhelmed and astonished to see that you have published four of my stories, one of which is on Page 69. This entailed the story of the Majestic Cinema in Mitcham and my subsequent dream of going to the South Pacific. The pictures attached are in fact one of the islands I lived on for 14 years with my husband and two daughters - the youngest was born there and the eldest was 16 months when we arrived. We were there when Papua New Guinea became an Independent Nation and I have many experiences and memories of the island of New Britain - of course I have written these down - but are only for private publication. We left when my husband was murdered, but that is another story.
I continue to live in the Pacific and at the moment I am in Far North Queensland, Australia.
I will continue to write on your site on the different places I visited during my young years. I enjoy reading the book, it is very well presented, and learning of more experiences of the other writers in the book.
Thank you again for publishing my stories and I look forward to seeing another book published next year, whether it has any of my stories in it or not.
I would be grateful if you can forward my thanks to John M Buck”
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