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What people say:
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 16th March 2011
“Thank you, my order arrived safely on Friday. I am very pleased with it and will certaily be ordering again. The quality is excellent”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 16th March 2011
“….several people have asked how to get hold of these items. I have eagerly recommended the service provided. It was lovely to get such friendly, efficient help”
Added 4th January 2018
“I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning”
Added 16th March 2011
“Thank you so much. I cannot recommend your customer service highly enough. I shall certainly continue to use you in the future, and encourage anyone else to do so as well.
Yours gratefull”
Added 16th March 2011
“I am writing to thank you for the excellent framed print of Holsworthy which arrived safely today. I am particularly grateful for the efficient and prompt manner in which the original error was rectified and the courtesy and politeness shown by the staff member who dealt with the problem when I telephoned”
Added 16th March 2011
“I came across your website quite by accident and wanted to contact you to thank you so much for such a wonderful site.
Having spent the best part of an hour viewing old photos of places I used to live, I cannot tell you what an invaluable tool you have created. Long may you continue to keep our beautiful country's history alive!
Thank you for allowing me to relive old memories, and to pass them on to my family, who are equally amazed and grateful”
Added 24th March 2021
“Received our Mugs here in Michigan USA. They arrived in perfect condition, exactly as advertised. Could not be more pleased with the personal service. The map on the mug was cropped exactly as requested to show specifically the area farmed by my ancestors in the 1850s. A great reminder of our heritage. Thank you, Jack Ledger”
Added 16th November 2022
Perfect Gift
“The product was exactly what I was looking for. And to be able to have a free inscription printed inside has made it so very special. It is printed in a beautiful script too. One very happy customer, thank you so much”
Added 16th March 2011
“As a new subscriber, may I say that your web site is first-class - easy to navigate, all the information I needed and I will certainly be purchasing from you in the future”
Added 16th March 2011
“I felt I had to write to congratulate you on the production of such an excellent book…..I found the book of immense interest”
Added 21st October 2016
“Thank you so much for my 2 framed photo prints of Weobley which arrived today.They were great and the framing was superb.Will certainly use you again.What a nice company to deal with.”
Added 10th November 2016
“Brilliant site, thank you. The photos bring back so many memories of bygone times”
Added 28th July 2021
“Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.”
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