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What people say:
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
Added 18th June 2012
“I just wanted to thank you for my order which was delivered very quickly. I am so pleased with the mounted black and white print and I am sure the recipient will love it too. I will most definitely revisit your website in the futur”
Added 12th November 2015
“I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one”
Added 16th March 2011
“I have received my order that you sent to me in New Hampshire, USA - THANK YOU VERY MUC”
Added 25th September 2022
Above and Beyond!
“The title may sound a bit grand these days but it was so thoroughly deserved, the help, advice and continual patients of the staff concerned was a breath of fresh air and this Company was a joy to deal with, the five-star rating is well deserved and could have been even higher”
Added 16th March 2011
“Hello. Thanks for everything you’ve done. My father-in-law loves his picture. Fantastic customer service.
Fantastic customer service”
Added 6th October 2021
“My two books arrived this morning. Fantastic service, delighted with the books. Thank you”
Added 15th November 2022
Nostalgia Framed on the Wall
“The photo now looks very nice framed and hanging in my hallway. It arrived well protected and undamaged.
If there is a criticism it was a tad pricey but the quality is good. Overall a good experience”
“I just received the Personalised Calendar I ordered only a couple of days ago. I wanted to tell you how delighted I am with it. The book is of excellent quality and arrived in perfect condition. Thank you so much”
Added 16th March 2011
“I was given this as a fathers day present,but the card was slightly creased, when I rang you , I was greeted by a friendly member of your staff, who was more then happy to send me a replacement which I reieved today. I would like to congratulate yourselves on an fast and excellent service, and I hope to use you again in the future. MANY THANK”
Added 16th March 2011
“The calendar is beautiful and very much appreciated by the recipient. It is a unique and personal gift to give. Thank you!
Regard”
Added 16th March 2011
“May I thank you most warmly for your response in sending a replacement framed print so very promptly, and for not requiring the return of the faulty original. The replacement is first class in every way”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“I received my framed prints this morning and I am really delighted with them, they are now proudly hanging on my living room wall. Thankyou very much”
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