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What people say:
Added 30th March 2017
“Hello, I have just taken delivery of my recent order and we are thoroughly pleased with the photograph”
Added 13th March 2020
“Received my photograph today much earlier than I expected. Extremely pleased with my purchase. It exceeded my expectations. Thank you”
Added 20th December 2019
“Just to say thank you all for delivering my tea towel order so quickly.
Excellent service. Excellent quality item
I have bought these from you before, as an “extra” fun present.
The wonderful, old prints are of great interest and sometimes can bring back memories of childhood, or our Great Grandparents and properties, locations.”
Added 22nd March 2019
“Just received my print and it is absolutely perfect! Thank you so much. My parents will love this gift.”
Added 11th November 2019
“I have just received my order of 6 mugs printed with old pictures of Barnstaple. They arrived very quickly and in good condition and I just wanted to say thank you. They are to be a Christmas present for my brother in law who lives in Barnstaple and they are lovely. We bought him matching place mats last year which he loved. I am sure that he will also love these beautiful mugs. Thank you”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 21st April 2011
“Thank you for wonderful prompt service. I'm delighted with the quality of my pictures and with the speed of your services”
Added 16th March 2011
“Received the framed photos and books. I am thrilled with the framed pictures they are lovely. They are already hung and look wonderful. Thank you”
Added 3rd December 2012
“Just wanted to say a huge thank you for arranging the prompt postage of the Rochdale Book I had ordered. I am amazed at how quickly it has arrived! My Dad will have a fantastic Christmas this year going over all the old photos and Memories.”
Added 3rd October 2022
Excellent service and product
“I ordered a mug with a photo of an old church for the newly inducted Pastor.
The product arrived within a week, the personal message was perfect and the Pastor was absolutely over the moon with the gift. It is proudly displayed in his office, too good to use he says!
Thank you Francis Frith collection for the excellent service and product”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
Added 16th March 2011
“Hi there, Thank you for the beautiful Burleigh print from the 1950s which arrived safely this morning. It is for my husband for his birthday in a couple of weeks and I think he will love it. I was really lucky in that the view this photo looks out on is actually our house!! Interesting to see how much it has changed over the years! Many thanks for an excellent service. I will recommend you to my family and friend”
Added 28th July 2021
“Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.”
Added 4th March 2020
“Our order was delivered yesterday, much earlier than we had expected! And the items are just as described on your website. Hopefully, our friend will be as pleased as we are, and will enjoy many a cosy moment with her mug and cushion!
Thanks again for your helpful service,
”
Added 3rd December 2018
“Just to say how delighted I am with the picture tea towel which arrived today. The quality of the cloth is high and I'm sure the recipient will love the gift.”
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