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What people say:
Added 16th March 2011
“Thank you so much. I cannot recommend your customer service highly enough. I shall certainly continue to use you in the future, and encourage anyone else to do so as well.
Yours gratefull”
“I received Calendars this morning. Very pleased with the quality. One for myself and one for my sister. Good memories of holidays at Talacre in the 60's. Many thanks”
“We were amazed at the speedy delivery of our well packed prints. We are SO pleased with them and they look great now they are on the wall. Thank you so much for an excellent service from start to finish. I am sure we will be back”
Added 6th January 2012
“I'm so glad that Francis Frith exists, it's a great way to share memories, real spine-tingling nostalgia”
Added 16th March 2011
“Just a note to say thank you so much for the beautiful framed photograph of Edge hill, Old Cottages 1922 which I received on Saturday, just days after sending off my order. My cousin from Canada will be thrilled to receive such a lovely momento of his stay in Warwickshire”
Added 8th November 2011
“I ordered on Sunday evening chose express delivery and it arrived on Tuesday. We are delighted with the chosen product and the speed in which we received it. Will definately use you again and certainly recommend you. Thank you”
Added 5th July 2011
“I passed your details to my daughter recently and she ordered a framed print of a map of where my husband was born. It was excellent and he was delighted. Thank You”
Added 20th September 2004
“Just to say thanks for the above item…I am so pleased….I have many but this one is truly beautiful!!! (Order ref 1015128”
Added 11th December 2018
“Thank you very much for sending the calendar of old Birmingham to my Mum and Dad. They received it yesterday and are absolutely thrilled with it. One very successful Christmas present.
Thank you for your amazing service.”
Added 16th March 2011
“I came across your website quite by accident and wanted to contact you to thank you so much for such a wonderful site.
Having spent the best part of an hour viewing old photos of places I used to live, I cannot tell you what an invaluable tool you have created. Long may you continue to keep our beautiful country's history alive!
Thank you for allowing me to relive old memories, and to pass them on to my family, who are equally amazed and grateful”
Added 12th November 2015
“I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 16th February 2018
“Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks. ”
Added 10th September 2018
“Thank you. The framed photo arrived today, a full two days before I expected. Many thanks for your speedy service and delivery.”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
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