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What people say:
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 30th April 2012
“I purchased two prints off you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, Thank you”
Added 16th March 2011
“I have just received my picture of Dale Street, and wanted to tell you how pleased I am with it. I lived in Liverpool until I met my husband and came down South, 38 years ago and the picture brings back happy memories of working along there. It arrived in perfect condition too which was good, as the postman has a habit of folding everything in quarters and jamming it through the letterbox. Owing to your excellent wrapping he had to knock at the door. Thank you once again I'm thrilled with it.
Anne La”
Added 12th October 2022
Memories of the Lincoln we knew and left behind
“We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal”
Added 13th March 2020
“Received my photograph today much earlier than I expected. Extremely pleased with my purchase. It exceeded my expectations. Thank you”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 16th March 2011
“Hi there, Thank you for the beautiful Burleigh print from the 1950s which arrived safely this morning. It is for my husband for his birthday in a couple of weeks and I think he will love it. I was really lucky in that the view this photo looks out on is actually our house!! Interesting to see how much it has changed over the years! Many thanks for an excellent service. I will recommend you to my family and friend”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 1st July 2022
Mug with a map!
“I ordered a mug with a 19th century map to be printed on it. I'm so pleased with the result! Great quality print, really clear. It's a gift for my Aussie cousin, we are both into family history and the map actually shows the tiny village where our ancestors lived. I would definitely recommend this service. Delivery was good and I was kept informed. Thank you Francis Frith”
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 16th March 2011
“May I take this opportunity of saying how much I have enjoyed your book…”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
Added 16th March 2011
“Extremely pleased with jigsaw I received last week. So much so that I've just ordered another one. Even managed to order free book this time. Forgot last time. Cheers, Pat Marti”
Added 3rd June 2020
“I have just received my order. I can not express how pleased I am with it, I absolutely love it.
The house in the photo is now my home which is currently being renovated, so to find a photo of it from years gone by is a fabulous find. Thank you so much. It will be displayed with much love in our living room. Kindest regards to you all.”
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