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What people say:
Added 16th March 2011
“I received the Poster size Photograph of Abertillery this morning, I would like to say that is an excellent image. The quality and detail is wonderful.
Many thanks,
Graham”
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 16th March 2011
“I have just received the four prints that I ordered of Market Street in Alton Hampshire. Just to say how amazed I am with not only the service but the quality of the prints and the framing was done to a very high standard. I will certainlt be recomending you and once again, THANK YOU.
Darren Potton”
Added 16th March 2011
“I'd just like to say that I was pointed towards your website after issuing a 'help' plea to my colleagues. I have been hunting for old prints from photographs of a particular area for months........and you had the answer!! I've subsequently put in an order today and, subject to it being as good as your site leads me to believe, I may well be submitting more orders!! Thank you so much”
Added 16th March 2011
“…the photographs are lovely and you have caught the feeling of the town so well in your captions - it is a joy to read and I look forward to your next edition. Many thanks for such a lovely book”
Added 12th July 2019
“Thanks for your prompt service and excellent customer service, framed prints arrived this morning”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 16th March 2011
“finding these photographs here with frith as been fantastic..coming in all sizes framed unframed, posters etc sheer quality ...a cracking good website with excellent items.........thanks gary perri”
Added 16th March 2011
“I received the calendar and it was lovely. I've shown lots of people it, and have given your website out to lots and lots of people over xmas, as they thought it was such a good idea. Thank you very much, hope to be ordering something else off you very soon”
Added 27th August 2020
“Hi Just discovered your website. Wonderful!!!! So many memories.We have the Francis Frith book of Wiltshire because our thatched cottage ,where we lived in 1960s /70s, is pictured. I was born in Bolton in 1942 ,and my grammar school is pictured.I is now accommodation. You have cheered me up immensely. I must tell our family now Sincerely Joyce Tulli”
Added 16th March 2011
“Picture arrived safe and well, I am very pleased with it, It brings back happy memories”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th February 2018
“Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks. ”
Added 29th March 2019
“Delighted with map. Many thank”
Added 12th August 2011
“I recently ordered an A3 Wall Calendar and an Appointment Calendar and I wish to say how pleased I am with the calendars you sent me. The photos are excellent and I am sure my sister will be pleased with the Appointment Calendar when I send it to her later in the year. Thanks again for all your efforts”
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