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What people say:
Added 16th March 2011
“..my father was absolutely delighted with the print of Winchmore Hill that I bought him for Christmas. It was his era and perfect. Thank you”
Added 16th March 2011
“...We spent 12 years at Sandown Caravan Park when they were all small, now they all take their children over for holidays. Wonderful memories. Thank you”
Added 16th March 2011
“I want to let you know how pleased I am with my order. Packaged very securely and the quality is superb. many thanks”
“Thank you very much for my framed photos - the quality is excellent and I 'was over the moon' when I first saw them and of how well they all turned out. The photos are certainly a talking point of days gone by and the memories they bring back. And thank you so much for having the photos available, and I will order more framed photos in the future of Swanley.
”
Added 10th February 2005
“Hello, just wanted to let you know I really enjoyed seeing the old photographs of Aberystwyth. My grand mother lived quite a lot of her youth there, and I was pleased to be able to see the town as she must have seen it. She married and with her family moved to Australia, so her descendants are all Australian. She was very well loved, and it's nice to make this connection with her youth. Thanks”
Added 16th March 2011
“thank you so much. I placed this order as a fathers day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. how happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for fathers day. thank you so much for your efforts and speediness.
a very grateful customer who will definitely recommend your services to friends and famil”
Added 19th April 2018
“Hi Andrea. I have spoken to my son and his wife. They have received the picture. They are both delighted with it. Thankyou very much for your efforts”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
Added 17th October 2022
“I felt I must write and thank you for my recent orders. Firstly it was so kind to honour the vouchers which are probably now out of date and only asking for increased postage. Secondly, I am so pleased with the superb mounted photos. The quality is fantastic and amazing when you think how old some of the originals are. I am so very grateful.”
Added 16th March 2011
“Please accept my heartfelt thanks for dealing so efficiently with my pre-Christmas order and its complications. The prints arrived safely in good time and have proved to be excellent presents. Two octogenarian parents are normally very difficult to buy for at Christmas, but they are highly appreciative of the quality of the picturs and find the subject matter evocative of their childhood days. Thank you again”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th March 2011
“I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
I have been out and just returned to find my map in my office. Thanks for a great service at Christmas, best wishes for the festive season and a happy new year.
regards, Richar”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 16th March 2011
“I must apologize for the lateness of response but have only just finished reading said book which I found most informative. The quality of the photographs seems better than previous and the layout of the pages led seamlessly from one to another. All in all a thoroughly good read which leads me to quote some previous author who said, “the book to read is not the one that thinks for you but the one that makes you think.” Your books certainly make you think”
Added 16th March 2011
“Many thanks for the jigsaw - which arrived today - excellent delivery! I shall definitely be back to browse your website - fascinating pictures”
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