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What people say:
Added 10th November 2022
Excellent Service!
“I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future”
Added 16th March 2011
“Received the framed photos and books. I am thrilled with the framed pictures they are lovely. They are already hung and look wonderful. Thank you”
Added 28th July 2021
“My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.”
Added 16th March 2011
“Just wanted to let you know i received my picture of Steeton which i am thrilled to bits with. Thank you so much for taking the time to look in the archives for me”
Added 16th March 2011
“This book is a Christmas present from my grandchildren and has given me so much pleasure to read during my recent illness. Many of my relatives are still scattered around Devon…. Barnstaple is a particular favourite of mine, so again many sincere thanks for the pleasure and memories it has given me”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 21st April 2011
“Thank you for wonderful prompt service. I'm delighted with the quality of my pictures and with the speed of your services”
Added 16th March 2011
“Thank you for the safe delivery of the recently ordered 3 prints, in their secure packaging. I am delighted with their excellent quality”
Added 22nd March 2019
“Just received my print and it is absolutely perfect! Thank you so much. My parents will love this gift.”
Added 28th November 2022
“Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much”
Added 30th January 2008
“Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much”
Added 16th March 2011
“EXCELLENT WEBSITE! Simple, helpful, very informative, nicely automated, easy checkout and navigation”
Added 3rd August 2018
“Can I just say many thanks for your prompt service. Very pleased with my print.
Shall definitely be ordering again from your site.”
Added 16th March 2011
“I just wanted to thank you very much for such prompt service. I am delighted with my picture and will definitely be recommending you to my friends. Many thanks, Isl”
Added 9th June 2005
“Customer Ref. No. 161465 Received to-day my copy of above publication, Many thanks. Very pleased way beyond my expectations”
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