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What people say:
Added 27th July 2018
“Just to let you know that my order has arrived safely. Also wanted to let you know how delighted I was with the speed, efficiency and quality. I compiled it from your photos for a friend's 60th birthday present and she is going to love it.
Thank you very much.
S Mullany”
Added 16th March 2011
“My mother received her prints today. Thank you very much for responding so quickly this morning to my email. She is delighted with them”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 21st April 2011
“Thank you for wonderful prompt service. I'm delighted with the quality of my pictures and with the speed of your services”
Added 16th March 2011
“Last minute order at the busiest time of year and you got it here in time. Many thanks to all at Frith Photos”
Added 16th March 2011
“…the photographs are lovely and you have caught the feeling of the town so well in your captions - it is a joy to read and I look forward to your next edition. Many thanks for such a lovely book”
Added 11th December 2018
“Thank you very much for sending the calendar of old Birmingham to my Mum and Dad. They received it yesterday and are absolutely thrilled with it. One very successful Christmas present.
Thank you for your amazing service.”
Added 20th October 2017
“The picture arrived this morning (Friday), here in Geneva. I am so impressed! I only ordered it on Monday evening. Thank you so much”
Added 4th November 2021
“Many thanks for this order - a fascinating set of four OS maps for our area going back 200 years. Lots of interesting comparisons to be made!
Kind regards,
John”
Added 18th December 2017
“I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 16th March 2011
“Came across your book quite by accident. What a wonderful trip down memory lane and also the added bonus of a free print which means my father's Xmas present is sorted! As he is Repton born and bred so a BIG Thank You”
Added 16th March 2011
“The two pictures of Chigwell Row arrived in good time. Thank you for getting things organised”
Added 16th March 2011
“Just to say how delighted I am with the very good prompt service I will definately recommend you to my friends and family.Customer ref 1030853.My son also bought one of your jigsaws for a xmas present.Thanking you all and wishing you a happy xmas and prosperous New Year”
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