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What people say:
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 3rd December 2018
“Just to say how delighted I am with the picture tea towel which arrived today. The quality of the cloth is high and I'm sure the recipient will love the gift.”
Added 20th August 2019
“I have just received my order of the framed print of All Saints Church, Crondall with inscription and wanted to let you know that I am absolutely delighted with the end result, and the very speedy and efficient service from yourselves. Am hugely impressed and will definitely deal with you again”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 16th March 2011
“Picture arrived safe and well, I am very pleased with it, It brings back happy memories”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 16th March 2011
“Many thanks for your kind attention. The calendar was safely received today with the correct amendment. Excellent customer service”
Added 21st July 2010
“Many thanks for a very enjoyable site where I have made contact with some old friends”
Added 16th March 2011
“I have had some difficulties with other suppliers of late and I am very impressed with the speed and quality of service that you have offered”
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 12th August 2011
“I recently ordered an A3 Wall Calendar and an Appointment Calendar and I wish to say how pleased I am with the calendars you sent me. The photos are excellent and I am sure my sister will be pleased with the Appointment Calendar when I send it to her later in the year. Thanks again for all your efforts”
Added 16th March 2011
“Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 16th March 2011
“Have just come across your website and its taken me down memory lane, its fantastic, its so easy to forget how places were. I will be purchasing photos in the near future”
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