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What people say:
Added 16th March 2011
“Your website is terrific! Easy to use, comprehensive and totally addictive”
Added 18th June 2012
“I just wanted to thank you for my order which was delivered very quickly. I am so pleased with the mounted black and white print and I am sure the recipient will love it too. I will most definitely revisit your website in the futur”
Added 16th March 2011
“My order was only sent to you yesterday yet it arrived today, in perfect condition. Thank you for a very efficient service - hats off to the Royal Mail, too”
Added 23rd May 2013
“I'm Just writing to let you know how absolutely delighted I am with my prints I spent many many happy holidays in Bourenmouth when I was a child in the 50s and 60s with my two brothers and parents. The two pictures I chose remind me of those happy days and the memories that will last forever. I still love visiting Bournemouth - it has to be my most favourite place on earth.
Thank you for dealing with my order so promptly. I've had various other items from you in the past and have loved them. Your site is amazing.”
Added 26th October 2021
“just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
Added 16th August 2013
“I just wanted to say thank you for doing such a beautiful job on the map we recently ordered. It arrived exactly when you said it would. Wonderful”
Added 16th March 2011
“I have received my order that you sent to me in New Hampshire, USA - THANK YOU VERY MUC”
Added 6th July 2017
“I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento”
Added 16th March 2011
“I received my calendar this morning and i just wanted to let you know that i am so pleased with it! It looks great and i know the recipient will be delighted! Thanks, Haze”
Added 15th November 2022
Nostalgia Framed on the Wall
“The photo now looks very nice framed and hanging in my hallway. It arrived well protected and undamaged.
If there is a criticism it was a tad pricey but the quality is good. Overall a good experience”
Added 16th March 2011
“Just a note to say thank you so much for the beautiful framed photograph of Edge hill, Old Cottages 1922 which I received on Saturday, just days after sending off my order. My cousin from Canada will be thrilled to receive such a lovely momento of his stay in Warwickshire”
Added 16th May 2017
“We received the package yesterday and we LOVE it. Thank you to you and your team on working with me on this and being so easy to work with to make sure I got what I wanted. The canvas was perfect, the writing clear and the map with the buildings marked is great. Turned into the perfect birthday gift which I had hoped for.”
Added 31st August 2016
“I have received today the two photos of the Crystal palace, and am writing to say how pleased I am with them. I was born and brought up nearby in the 40s,and 50s until 1962 when the family moved to Northampton, I would certainly recommend your products, for the quality and service you provide, the packaging provided excellent protection. Thank you”
Added 11th November 2019
“I have just received my order of 6 mugs printed with old pictures of Barnstaple. They arrived very quickly and in good condition and I just wanted to say thank you. They are to be a Christmas present for my brother in law who lives in Barnstaple and they are lovely. We bought him matching place mats last year which he loved. I am sure that he will also love these beautiful mugs. Thank you”
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