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What people say:
Added 14th November 2016
“I have today received my 3 tea towels that I ordered last week over the phone as was having a problem online.I am absolutely delighted with them and can't wait fir the recipients to open them.
Thank you for your excellent service”
Added 16th March 2011
“Many thanks for your kind attention. The calendar was safely received today with the correct amendment. Excellent customer service”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
Added 16th March 2011
“My order was only sent to you yesterday yet it arrived today, in perfect condition. Thank you for a very efficient service - hats off to the Royal Mail, too”
Added 11th July 2020
“Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were”
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
Added 27th August 2020
“Hi Just discovered your website. Wonderful!!!! So many memories.We have the Francis Frith book of Wiltshire because our thatched cottage ,where we lived in 1960s /70s, is pictured. I was born in Bolton in 1942 ,and my grammar school is pictured.I is now accommodation. You have cheered me up immensely. I must tell our family now Sincerely Joyce Tulli”
Added 29th August 2020
“ I wanted an old map of Stoke Gifford, near Bristol for my husband's birthday. So l ordered an 1880 map from Francis Firth. I did pay for express delivery but I didn't expect it to arrive the next day! We are really pleased with the map which clearly shows our house. The framing is really good. The ordering process on the website was slick allowing you to see the various options for the mount and fram”
Added 9th December 2017
“Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishe”
Added 16th March 2011
“May I take this opportunity of saying how much I have enjoyed your book…”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 21st July 2010
“Many thanks for a very enjoyable site where I have made contact with some old friends”
Added 16th March 2011
“…the photographs are lovely and you have caught the feeling of the town so well in your captions - it is a joy to read and I look forward to your next edition. Many thanks for such a lovely book”
Added 5th July 2019
“Thank you very much for the excellent, prompt service and delivery of my order. It's a gift for my father's 94th birthday next month, hence the search for a photograph of somewhere in Plymouth (he was born there and always lived there) from the year 1925. I am sure he is going to be delighted with the gift; it's always so difficult to find something "different" for a gift when somebody has attained that age and has everything! Much appreciated.”
Added 18th October 2017
“It arrived this morning, and I just wanted to let you know I am over the moon with it. It’s really beautiful and I would recommend your business highly”
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