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What people say:
Added 16th March 2011
“I felt I had to write to congratulate you on the production of such an excellent book…..I found the book of immense interest”
Added 8th January 2018
“Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too”
“I wanted to thank you and tell you how very delighted I am with the Calendar I received this morning - I couldn't believe how very quickly it arrived! This is actually for a present and I know the person I bought it for will be delighted! Thank you so much”
Added 21st May 2011
“Just a big thnk you for my gorgeous framed picture I recevied so quickly from your compnay. I adore it! So glad I've found your site”
Added 16th March 2011
“I just wanted to write and let you know how much I have enjoyed all the information on your website. I stumbled across it quite by accident from another website and have been enthralled for the past hour or so. Thank you for a fascinating look into the past and for the beautiful photos”
Added 28th July 2021
“Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.”
Added 16th March 2011
“Firstly, thank you for your prompt reply to my email regarding express delivery. Secondly, thank you so much for delivering the picture so quickly. The picture was beautifully presented and nicer than I was expecting. I can't wait to give it to my Dad for his birthday. Many thanks”
“I just received the Personalised Calendar I ordered only a couple of days ago. I wanted to tell you how delighted I am with it. The book is of excellent quality and arrived in perfect condition. Thank you so much”
Added 12th August 2020
“I have just received today my free photo of Lord Street, Southport. Although I no longer live there, Southport will always be home and it is lovely to have some memories of the old place! Thank you for sending it so quickly.”
Added 16th March 2011
“I'm new to the site and just think it is fantastic!...expect plenty more orders over the summer delivered to my address”
Added 12th December 2017
“Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent”
Added 16th March 2011
“I received the Poster size Photograph of Abertillery this morning, I would like to say that is an excellent image. The quality and detail is wonderful.
Many thanks,
Graham”
Added 16th March 2011
“Just wanted to say that I am extremely pleased with the framed print I ordered - it's lovely. The whole process was trouble-free so I wish to complement your team - you answered my query about delivery times promptly and accurately. I placed my order on Wednesday and I took delivery at 12.00 noon today (Friday).
An excellent picture and an excellent service. I shall certainly be placing future orders with you.
Thank you”
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 23rd May 2013
“I'm Just writing to let you know how absolutely delighted I am with my prints I spent many many happy holidays in Bourenmouth when I was a child in the 50s and 60s with my two brothers and parents. The two pictures I chose remind me of those happy days and the memories that will last forever. I still love visiting Bournemouth - it has to be my most favourite place on earth.
Thank you for dealing with my order so promptly. I've had various other items from you in the past and have loved them. Your site is amazing.”
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