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What people say:
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
Added 1st January 2001
“I posted a comment about how I was evacuated to Ystalyfera at the beginning of World War 11 (late 1930 ) and stayed with my aunt and uncle at Bryncelyn. Low and behold I have received a reply from the son of my long lost cousin, Conway Rees! They now live in Chicago USA and through the Francis Frith website we are now in contact after 60 years. I can't believe it and am eternally grateful for this opportunity”
Added 18th October 2017
“It arrived this morning, and I just wanted to let you know I am over the moon with it. It’s really beautiful and I would recommend your business highly”
Added 16th March 2011
“The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best.The photo of my former home; the old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodeled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family”
Added 16th March 2011
“EXCELLENT WEBSITE! Simple, helpful, very informative, nicely automated, easy checkout and navigation”
Added 16th March 2011
“..my father was absolutely delighted with the print of Winchmore Hill that I bought him for Christmas. It was his era and perfect. Thank you”
Added 1st November 2021
“I ordered a book with a personalised touch (from my youngest kids to their grandma). Having the option to personalise is one of the reasons I bought it. It was promptly delivered, no fuss, no delays. An absolutely beautiful pictorial historical account of my Mum's home town, which I am sure she will be delighted with.
Thank you very much Francis Frith”
Added 2nd May 2012
“Just a note to say thank you for such efficient service. I placed my order, express delivery, on Monday afternoon and it arrived today, Tuesday. Very impressed with both product and service”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 16th March 2011
“I was given this as a fathers day present,but the card was slightly creased, when I rang you , I was greeted by a friendly member of your staff, who was more then happy to send me a replacement which I reieved today. I would like to congratulate yourselves on an fast and excellent service, and I hope to use you again in the future. MANY THANK”
“We were amazed at the speedy delivery of our well packed prints. We are SO pleased with them and they look great now they are on the wall. Thank you so much for an excellent service from start to finish. I am sure we will be back”
Added 16th February 2018
“Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks. ”
Added 26th November 2012
“Just to let you know how delighted I am with my recent purchase. The quality of the print is excellent and the framing absolutely perfect. The print arrived very quickly considering the time of year. I must also add your customer service must be on of the best on-line. Thnak you so much”
Added 27th November 2012
“Just to let you know that I much appreciate the excellent quality of the three prints I ordered and received from you last August. Also that they were beautifully mounted, ready for framing, and very well packaged so as to arrive here in Scotland safe and in perfect condition. Thank you and kind regards”
Added 19th December 2016
“Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :”
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