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What people say:
Added 16th March 2011
“Just to say very many thanks for the safe delivery of the frame for my father's photographs - ordered on Monday. Great customer sevice as usual”
Added 16th March 2011
“I am very pleased with these prints and will definitely be buying more in the future. I have also given your website address to friends as they were very impressed. Thanks again”
Added 16th March 2011
“It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world”
Added 16th March 2011
“Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!”
Added 28th November 2017
“Hi Andrea,
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Many thanks,
Sara”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 16th March 2011
“My son located your website and found a picture of my grandparents home, he had the picture framed by you and presented it to me as an xmas present. I have to say that i was absolutley delighted with it”
Added 16th March 2011
“The first jigsaw was such a success, I've just ordered three more for distant friends. Brilliant concept, great web site and nice discount offers”
Added 16th March 2011
“I received the mounted print this morning and I am absolutely delighted with it. I would not hesitate to place further orders with yourselves. This is a gift for my parents 50th Golden Wedding Anniversary and I know it will be truly treasured.
Thank yo”
Added 4th March 2020
“Our order was delivered yesterday, much earlier than we had expected! And the items are just as described on your website. Hopefully, our friend will be as pleased as we are, and will enjoy many a cosy moment with her mug and cushion!
Thanks again for your helpful service,
”
Added 16th March 2011
“Just a quick thank you for the lovely framed maps - even better than I imagined they would be. One for my son and daughter in law for their new home in Wales, and one for us in Northamptonshire. They are fascinating and show how much places have changed over the years. Again thank you so much - excellent service and prompt delivery”
Added 16th March 2011
“….It was more than generous of you to send the correct print (which is now winging its way to my friend in Devon) and for me to keep the 'wrong one' complimentory. It is very much appreciated”
Added 16th March 2011
“I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work”
Added 18th January 2018
“Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You”
Added 3rd November 2022
“I am DELIGHTED with my order - cannot praise the product or your professionalism highly enough. Will recommend whenever appropriate. Thank you”
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