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What people say:
Added 24th October 2018
“We thank you very much for the surprisingly prompt delivery of our ordered canvas print. Within a week after placing the order we received it in perfect condition in our village in Spain. We are very happy with it; it is perfect quality and beautifully framed - we love it!
Thank you for the excellent service throughout the process. ”
Added 4th January 2018
“I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning”
Added 28th July 2021
“Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.”
Added 16th March 2011
“I have received my order that you sent to me in New Hampshire, USA - THANK YOU VERY MUC”
Added 16th March 2011
“Thank-you very much for your prompt reply, I look forward to receiving the images and choosing an alternative view. I must say your help in this matter has been outstanding, it is a pleasure to deal with a company who truly cares about it’s customers, a rare thing nowadays”
Added 9th June 2005
“Customer Ref. No. 161465 Received to-day my copy of above publication, Many thanks. Very pleased way beyond my expectations”
Added 16th March 2011
“Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items”
Added 16th March 2011
“Hi there, Thank you for the beautiful Burleigh print from the 1950s which arrived safely this morning. It is for my husband for his birthday in a couple of weeks and I think he will love it. I was really lucky in that the view this photo looks out on is actually our house!! Interesting to see how much it has changed over the years! Many thanks for an excellent service. I will recommend you to my family and friend”
Added 2nd May 2012
“Just a note to say thank you for such efficient service. I placed my order, express delivery, on Monday afternoon and it arrived today, Tuesday. Very impressed with both product and service”
Added 16th March 2011
“I have had some difficulties with other suppliers of late and I am very impressed with the speed and quality of service that you have offered”
Added 16th March 2011
“I must thank you for the two superbly mounted photographs. They are absolutely exquisite, very evocative and nostalgic. Perfect in every way and beautifully packed. You are to be congratulated on a first class service, a great website and an amazingly good company all round”
Added 5th July 2011
“I passed your details to my daughter recently and she ordered a framed print of a map of where my husband was born. It was excellent and he was delighted. Thank You”
Added 21st May 2011
“Just a big thnk you for my gorgeous framed picture I recevied so quickly from your compnay. I adore it! So glad I've found your site”
Added 16th March 2011
“Today I received the four prints I ordered and they are fantastic! Thank you so much; I know the people who are to receive them as gifts will be 'over the moon'”
Added 16th March 2011
“I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others”
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