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What people say:
Added 24th August 2020
“Got you from the Helpful Book Company and just wanted to say what a very nice website you have, I sent a couple of epostcards already and found it was easy to do, no doubt I will succumb to some paid-for items in due course!!! We live in France so this site could be useful ( and interesting) for presents................ Best wishes, Audre”
Added 16th March 2011
“I just wanted to thank you for sending through a replacement print. Your service cannot be faulted. It was so nice to receive the replacement with no hassle and in plenty of time for Christmas.
Many thanks once again and best wishes for Christmas and the New Year”
Added 12th October 2022
Memories of the Lincoln we knew and left behind
“We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal”
Added 16th March 2011
“I wanted to write to thank you for your prompt service. The framed print arrived on Saturday. It is a present for a friend and has arrived in good time. Thank you very much. I will be recommending you”
Added 16th March 2011
“I would like to thank you for your most wonderful books. For birthdays, Xmas, Easter etc they are great presents. Many thanks again”
Added 16th March 2011
“Not really an enquiry but a tribute to your wonderful site. I just had to say how much I enjoy traveling back in time via such beautiful photography. Thank you so much and I hope that I am not out staying my welcome posting too many memories. Thanks again”
Added 18th January 2018
“Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You”
“I have just viewed many beautiful online pictures of old Rochdale. My memories only go back to the 1960's when I started work there but my mother shared her memories of days back to the 1920's or so. What a town to be proud of in the old days and what proud people Rochdalians were. I wish the same could be said of the town nowadays. So sad what has happened. Thank you so much for the marvellous pictures that have both made me smile and brought a tear or two. God bless you”
Added 10th September 2018
“Thank you. The framed photo arrived today, a full two days before I expected. Many thanks for your speedy service and delivery.”
Added 9th June 2005
“Customer Ref. No. 161465 Received to-day my copy of above publication, Many thanks. Very pleased way beyond my expectations”
Added 16th March 2011
“May I thank you most warmly for your response in sending a replacement framed print so very promptly, and for not requiring the return of the faulty original. The replacement is first class in every way”
Added 16th March 2011
“Just to say how delighted I am with the very good prompt service I will definately recommend you to my friends and family.Customer ref 1030853.My son also bought one of your jigsaws for a xmas present.Thanking you all and wishing you a happy xmas and prosperous New Year”
Added 16th May 2017
“I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).
I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.
The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.
Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.”
Added 16th March 2011
“I just want to say thank you very much for the prompt production, despatch and delivery of my order. I placed the order on 24/04/07 at 22:55, and received it this morning, 26/04/07 at 10:30. I paid extra for the Express UK delivery option, but didn't really expect delivery till Friday. I am very impressed with your turnaround, and I also like the website for navigating round. I shall be recommending you to friends, and hope to shop with you again in the future”
Added 16th March 2011
“Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way”
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