Your Photo Print
- Woodstock, the Red Dining Salon, Blenheim Palace c1960
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What you say about our Prints
We are always grateful and proud to hear back from you. Here's what you have been saying about our Prints.
It is a long time since I dealt with a company as efficient as yours. I congratulate you on the speed and the hassle free way in which you dealt with a picture I received that had been bent in the post. The customer service team answering the telephone have been trained very well and were polite and courteous. What really sealed the icing on the cake was to receive a replacement within 5 days. Congratulations on running a well organised, customer focused company, a real rarity in today's world.
Miss Linda Barnett
Thank you so much for the print which arrived today. I only ordered it at the weekend - brilliant service!
Mrs J Harbor
Just a note to say that the replacement picture arrived safely and without being bent in half! I really appreciate you sending a replacement and shall be letting the Post Office know that I found their response most unhelpful. Thank you again. It's so nice to find a company who care about their customers in this way.
Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!)
We guarantee every single print we make, with no ifs or buts. If you are unhappy with your print for any reason, please get in touch. You can read more on our straightforward guarantee here.
Our Express delivery service offers despatch next working day for orders placed before 3pm, and delivery within 24 hours (or 48 hours for large items) thereafter. Orders via our Standard delivery service are typically despatched within 3-5 days of reciept of order. You may choose a delivery service at checkout.