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What you say about our Prints
I am writing to thank you for the excellent framed print of Holsworthy which arrived safely today. I am particularly grateful for the efficient and prompt manner in which the original error was rectified and the courtesy and politeness shown by the staff member who dealt with the problem when I telephoned.
Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!)
Hello, Thank you very much for the replacement print, which arrived today. Your service has been exceptional and prompt. order 513055 customer ref: 267692.
I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning