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Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

Displaying Comments 1 - 25 of 316 in total
★★★★★ Added 4th November 2022

Excellent product, good website to navigate, fast efficient delivery. Can’t really ask for more

Added to Trust Pilot by Susan
★★★★★ Added 25th September 2022
Above and Beyond!

The title may sound a bit grand these days but it was so thoroughly deserved, the help, advice and continual patients of the staff concerned was a breath of fresh air and this Company was a joy to deal with, the five-star rating is well deserved and could have been even higher!

Added to Trust Pilot by Viv Browne
★★★★★ Added 2nd November 2022

I would recommend Francis Frith to anyone & everyone. Such a great selection, well packed when sent & speedily delivered. Amazing items of the very best quality. Cannot fault them. Something there for everyone. Well done.

Added to Trust Pilot by Steve
★★★★★ Added 23rd November 2022

I’ve bought from this company before and as always, a first class service and product

Added to Trust Pilot by Mark Hornsey
★★★★★ Added 1st July 2022
Mug with a map!

I ordered a mug with a 19th century map to be printed on it. I'm so pleased with the result! Great quality print, really clear. It's a gift for my Aussie cousin, we are both into family history and the map actually shows the tiny village where our ancestors lived. I would definitely recommend this service. Delivery was good and I was kept informed. Thank you Francis Frith!

Added to Trust Pilot by S Parsons
★★★★★ Added 3rd October 2022
Excellent service and product

I ordered a mug with a photo of an old church for the newly inducted Pastor.
The product arrived within a week, the personal message was perfect and the Pastor was absolutely over the moon with the gift. It is proudly displayed in his office, too good to use he says!
Thank you Francis Frith collection for the excellent service and product.

Added to Trust Pilot by Liz O'donoghue
★★★★★ Added 19th November 2022
Mug with photograph

The photograph curves around the sides of the mug and looks very attractive. It is a very nice present.

Added to Trust Pilot by Sue Geekie
★★★★★ Added 12th October 2022
Memories of the Lincoln we knew and left behind

We always love the Francis Frith calendar of the Lincoln we remember from 50 years ago, when we left. Ordered one day, with our comments added as requested, and posted the next day. That is a very efficient service as per normal!

Added to Trust Pilot by Helen
★★★★★ Added 28th November 2022

Very prompt service.
Lovely clear pictures on calendar.
I choose a different calendar every year, and always very good.
Thankyou very much.

Added to Trust Pilot by Angela Brabon
★★★★★ Added 3rd November 2022
The calendars are superb!

The website was very easy to use and the service was excellent. We received our order very quickly and the calendars are superb!

Added to Trust Pilot by
★★★★★ Added 2nd November 2022
Unique 2023 calendar

Ordered a personalised calendar with pics that took us down memory lane. It arrived very quickly and just as I had asked. Amazing that one could access old photo's of places one has visited in modern times.
Also the fact that one could add personal comments for each photo made the calendar different.
Thank you, Karen

Added to Trust Pilot by Karen Griffen
★★★★★ Added 15th July 2022
Quality Picture

I ordered a framed print recently as a present and it was exactly what I wanted with the relevant, personal touch of location. It has a professional quality. Ordering was straight forward and there were many choices and variations which resulted in a lovely picture. The picture was delivered in a matter of days. My relatives were really pleased with their present. I would definitely recommend Francis Frith.

Added to Trust Pilot by Valerie Hitchcock
★★★★★ Added 1st November 2022

First class service delighted with the finshed result. Excellent quality photograph mounting and frame.
Would recomend this company to anyone wanting similar.

Added to Trust Pilot by Kenneth Ingleson
★★★★★ Added 17th November 2022
Excellent quality print

Some lovely pictures on the site to choose from. Prompt delivery and excellent quality print. Looks great on display.

Added to Trust Pilot by Mrs Alison Matthews
★★★★★ Added 15th November 2022
Nostalgia Framed on the Wall

The photo now looks very nice framed and hanging in my hallway. It arrived well protected and undamaged.
If there is a criticism it was a tad pricey but the quality is good. Overall a good experience.

Added to Trust Pilot by John Forster
★★★★★ Added 15th November 2022
Lovely quality for a photo taken 100 years ago

Wasn't sure how good the quality from a 100 year old neg would be, but the photo exceeded my expectations. Mounting and frame looked nice quality as well. The perspex was hard to differentiate from glass, apart from weight, so was an acceptable alternative. Arrived in good time and well packed. All in all very pleased and would recommend.

Added to Trust Pilot by Nicky
★★★★★ Added 16th November 2022
Ideal present

We wanted a present for a friend's 70th and found the ideal photo of Canterbury Cathedral. The picture arrived promptly and was beautifuly framed to match the photo. Excellent product and service.

Added to Trust Pilot by
★★★★★ Added 3rd November 2022

These books are excellent pull of fabulous pictures and great information plus excellent price.

Added to Trust Pilot by Graham Lucia
★★★★★ Added 10th November 2022
Excellent Service!

I ordered two books from Frances Frith, they came in two days, very quick service, books were very well packaged and arrived in excellent condition. Will be using them again in the future.

Added to Trust Pilot by Graham Lucia
★★★★★ Added 16th November 2022
Perfect Gift

The product was exactly what I was looking for. And to be able to have a free inscription printed inside has made it so very special. It is printed in a beautiful script too. One very happy customer, thank you so much.

Added to Trust Pilot by Marilyn Osmond

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