Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

Just to say a big thank you for the quality of the map I ordered from your company for a Christmas present. I was really pleased with it but was concerned I might not have enough wrapping paper left over- then what did i find but paper & gift tag included.
I am a very satisfied customer
Happy New Year & thanks once again to everyone concerned.

Sue Whittaker

It is lovely to be able to look at the photos on screen, I know they are available in our museum but having MS makes it difficult for me to get to them. Thanks for the opportunity to view them in comfort.

Debbie Cant

I came across your website quite by accident and wanted to contact you to thank you so much for such a wonderful site.

Having spent the best part of an hour viewing old photos of places I used to live, I cannot tell you what an invaluable tool you have created. Long may you continue to keep our beautiful country's history alive!

Thank you for allowing me to relive old memories, and to pass them on to my family, who are equally amazed and grateful.

Sarah Emery

The photo arrived here in A1 condition 3 days ago. It's even better than I expected it to be and I'm so impressed with the photography and the really fast and convenient transatlantic transaction. It has been a very good experience as well as a good example of British business procedures and courteous customer service at it's very best. The photo of my former home; the Old Rectory that my children and grandchildren have never seen is a treasure. The photo is even more special to me as my father's church was razed years ago and the Rectory was remodelled beyond recognition at the same time. Thanks to your photographic skills it will all live forever for me and my family.

Dawn Williams

Please accept my thanks for your prompt delivery of my order for the framed Victorian map of Shropshire. This is intended as a present to my brother on a forthcoming significant birthday. I am delighted with the map and the framing: the standard of workmanship is immaculate.
I am so pleased with it that I will order one for myself in the near future. I will be in touch again when I am ready to do so.

Mr Alan Lloyd

Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too.

Joyce Smith

I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning

Sue Manning

I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery.

Julia East

Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishes

Liz Hammond

Hi Andrea,
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Many thanks,
Sara

Sara Roberts

I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.

Even though we paid for expedited delivery this is still incredibly quick service!

The way life seems to work is that people are very quick to complain but slow to say thank you.

The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.

Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento.

Mr Ian Rolfe

We received the package yesterday and we LOVE it. Thank you to you and your team on working with me on this and being so easy to work with to make sure I got what I wanted. The canvas was perfect, the writing clear and the map with the buildings marked is great. Turned into the perfect birthday gift which I had hoped for.

Chris Gerlach

Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You.

Mr George Smith

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