Coronavirus: Thank you for your continued support in these difficult times. Since our office and factory are in a rural area, our staff travel to work individually by car and we have enough space to maintain social distancing, so in consultation with our staff, we have decided to remain open for business unless government policy changes.
We are still able to despatch most of our products, however, the ones listed below (that are made by other manufacturers) will not be available for a while.

Tableware (Coasters & Placemats) and Wallpaper.

Our despatch times are normal, but Royal Mail & Parcelforce delivery times are varying depending on location - some parcels arrive next day and others are taking up to 10 days, which we have no control over.

We will update this message as anything changes.

How To Contact Us

The best way to reach us is by email using the message form below.

We respond to messages very quickly - normally within an hour or two during normal office hours (Monday to Friday). This form sends your message to the right person, and allows us to gather all the details to answer your query as quickly and accurately as possible.

If you would like to talk to us, we can also be reached on phone number listed to the right (Monday - Friday, 9am - 5pm).

Send us a message

Phone us

Our UK offices can be reached by phone:

01722 716 376

From 9am - 5pm Mondays to Fridays

If you are calling from outside the UK dial, please use +44 1722 716 376.

Write to us

Write to us by post at:

The Francis Frith Collection
19 Kingsmead Business Park
Gillingham
Dorset
SP8 5FB
United Kingdom

Please note: Our archives, offices and workshops are not open to the public.