We are still able to despatch most of our products, however, the ones listed below (that are made by other manufacturers) will not be available for a while.
Tableware (Coasters & Placemats) and Wallpaper.
Our despatch times are normal, but Royal Mail & Parcelforce delivery times are varying depending on location - some parcels arrive next day and others are taking up to 10 days, which we have no control over.We will update this message as anything changes.
What you say about our Prints
We are always grateful and proud to hear back from you. Here's what you have been saying about our Prints.
Firstly, thank you for your prompt reply to my email regarding express delivery. Secondly, thank you so much for delivering the picture so quickly. The picture was beautifully presented and nicer than I was expecting. I can't wait to give it to my Dad for his birthday. Many thanks.
Ms Lisa Teesdale
I just wanted to thank you for my order which was delivered very quickly. I am so pleased with the mounted black and white print and I am sure the recipient will love it too. I will most definitely revisit your website in the future
Thank you very much for my framed photos - the quality is excellent and I 'was over the moon' when I first saw them and of how well they all turned out. The photos are certainly a talking point of days gone by and the memories they bring back. And thank you so much for having the photos available, and I will order more framed photos in the future of Swanley.
Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!)
We guarantee every single print we make, with no ifs or buts. If you are unhappy with your print for any reason, please get in touch. You can read more on our straightforward guarantee here.
Our Express delivery service offers despatch next working day for orders placed before 3pm, and delivery within 24 hours (or 48 hours for large items) thereafter. Orders via our Standard delivery service are typically despatched within 3-5 days of reciept of order. You may choose a delivery service at checkout.