We are still able to despatch most of our products, however, the ones listed below (that are made by other manufacturers) will not be available for a while.
Tableware (Coasters & Placemats) and Wallpaper.
Our despatch times are normal, but Royal Mail & Parcelforce delivery times are varying depending on location - some parcels arrive next day and others are taking up to 10 days, which we have no control over.We will update this message as anything changes.
Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.
Just received the map and photo both on canvas on wood frames.
These are excellent, the image is sharp and crisp, I was a bit concerned because it was on canvas but it is very good.
The wooden frames are excellent, very robust and well finished.
I didn't want the standard glass frame as the image would look a bit odd because it was small compared with the overall frame so I took a gamble on having the canvas ones as the size is just the image plus a bit.
Very happy with these.
Just to let you know that my order has arrived safely. Also wanted to let you know how delighted I was with the speed, efficiency and quality. I compiled it from your photos for a friend's 60th birthday present and she is going to love it. Thank you very much.
Thank you. The framed photo arrived today, a full two days before I expected. Many thanks for your speedy service and delivery.
My order delivered this morning - beautifully packaged and undamaged. Thank you very much.
Can I just say many thanks for your prompt service. Very pleased with my print.
Shall definitely be ordering again from your site.
Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks.
Thank you so much for my 2 framed photo prints of Weobley which arrived today. They were great and the framing was superb. Will certainly use you again. What a nice company to deal with.
Mr Richard Sharratt
I am writing to say Thank you because I have been so impressed with your service. Unfortunately, the first item arrived damaged. A straightforward telephone call to a friendly/helpful member of your staff and a replacement was sent within 10 days. I noticed that the title of the map had been incorrectly stated on the reprint. Once again a telephone call to a friendly/helpful person and I was clear as to how things would be resolved. Within 2 weeks a replacement has once again been received. And even yesterday evening somebody telephoned me to arrange the refund to my Account of the Carriage Charge. My experience of using your service has been excellent. Mistakes and problems happen in Business all the time, but when you have an excellent Customer Service Team who are keen to resolve matters to a customers complete satisfaction it makes such a difference. If other Business took the same attitude as yourselves towards Customer Service it would make such a difference to them. I will definitely be using you again. And most certainly recommending you to others.
Success! All maps have just arrived and they are perfect! Thank you so much for sorting this for me. Dad will be so pleased. Many thanks, Sara.
Extremely pleased with the Jigsaw I received last week. So much so that I've just ordered another one. Cheers, Pat Martin
I have just completed a Jigsaw including four pictures of historic Repton (Derbyshire) and was delighted to find one actually showed a car my family owned, parked nr The Arch, Repton School. It was a Ford Squire, reg number clearly visible as 60 ARB-my father was the village policeman in the 50's, I remember being put in the back of the car with my sister, asleep in the middle of the night, to travel on family holidays to Cornwall! It was a lovely surprise..thankyou
Thank you so much. I placed this order as a Fathers Day present and after having read the timescales involved, fully expected the order to miss the fathers day deadline of Sunday 18th June and realised this was my fault for leaving it to the last minute and was perfectly happy to explain to my father in law that his present would be a few days late. How happy was I when I rang him to explain this, when he told me that he had a parcel waiting on his doorstep for him when he returned from his holiday on the Thursday!! I was amazed that you managed to get this wonderful present made and delivered within a matter of days and it was actually 3 days early for Fathers Day. Thank you so much for your efforts and speediness. - A very grateful customer who will definitely recommend your services to friends and family.
Many thanks for the jigsaw - which arrived today - excellent delivery! I shall definitely be back to browse your website - fascinating pictures!
Let us know what you think!
We love to hear your comments on our products, this website or anything else Francis Frith-related!Get in touch