Customer Comments
Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.
Added 4th November 2021
Many thanks for this order - a fascinating set of four OS maps for our area going back 200 years. Lots of interesting comparisons to be made!
Kind regards,
John
Added 1st November 2021
I ordered a book with a personalised touch (from my youngest kids to their grandma). Having the option to personalise is one of the reasons I bought it. It was promptly delivered, no fuss, no delays. An absolutely beautiful pictorial historical account of my Mum's home town, which I am sure she will be delighted with.
Thank you very much Francis Frith.
Added 26th October 2021
just wanted to let you know that the order has arrived today!
this is great, as it is my partner's birthday, so I wanted to thank you all for a fantastic service!
Many thanks to all the team.
Added 18th October 2021
Good morning to you. I would just like to say a very big THANK YOU for the excellent service for my order. It is more than I could have expected , the pictures were so clear and from my order day to delivery day in just 3 days amazing. So thanks to you all.
Added 6th October 2021
My two books arrived this morning. Fantastic service, delighted with the books. Thank you
Added 28th July 2021
Just to let you know that the framed print I bought from you arrived safely and speedily yesterday by the unbeatable Royal Mail! It is exactly what I hoped for. Great service from Francis Frith. Many thanks.
Added 28th July 2021
My brother (in France) is delighted with his book about Aylesbury where we were born and grew up. We are both impressed by your service and especially like the inscription idea.
Added 27th July 2021
Just received my order, placed only two days ago, and it’s now hanging on my wall. Highly delighted with photos and frame and service couldn’t have been any better Many thanks
Added 24th March 2021
Received our Mugs here in Michigan USA. They arrived in perfect condition, exactly as advertised. Could not be more pleased with the personal service. The map on the mug was cropped exactly as requested to show specifically the area farmed by my ancestors in the 1850s. A great reminder of our heritage. Thank you, Jack Ledger
Added 25th March 2021
Wow ! My framed print has arrived ..!! I am over the moon with it ... such an efficient and professional service ..!!! This is the only photograph that I have ever found of my house so I can’t Thankyou enough!! I will be ordering more of our local town!!
Thanks again !!!
Added 16th March 2021
Just wanted to give you some feedback regarding the order quoted above. We found it easy to place the order and were extremely pleased when the framed photo arrived. It was for a friend's 70th birthday and she was delighted with it. We will certainly use your company again in the future and would recommend your products.
Added 5th March 2021
I am so thrilled with the framed photo print that I have just received from you. Choosing and ordering the print was simple and straightforward, and the quality of the reproduction was first class. I ordered a 1948 print of Ramsgate market place - and I think my mother is in the photo!
Added 4th February 2021
I just wanted to let you know that the calendar I ordered earlier this week has just arrived, and I am absolutely DELIGHTED with it!! Thank you so much for ensuring such a fast delivery! I'm extremely grateful to you - it is perfect and I know that my friend is just going to love it when I give it to her on Monday.
Added 22nd December 2020
I ordered my picture last Friday. I appreciated this was very likely to miss the Christmas delivery deadline. Imagine my shock and delight when my order was delivered today (Tuesday). This is outstanding service. The picture was a special Christmas gift for a relative. It featured a striking image of my relative's maternal grandfather as a teenager in 1910. A remarkable find from a remarkable collection. Thank you Francis Frith people.
Added 6th November 2020
Hello lovely people, Oh my god! My frame arrived! It is my favourite picture of Walton on the naze village. I was so excited to see the picture amongst your selection and promised myself a frame. I fell in love with the village on holiday and consequently chose to travel from London to get married there. This item has made me soooo happy. A perfect picture, perfectly made to remind me of a perfect wedding day. This is the best present my hubby has bought for me. I am enjoying the e-cards and the free downloaded book. I would like to see you make a frame that you can choose to put more than one picture in. Thank you so much for your lovely work. See you soon. I'm already choosing my next items. You are a wonderful company!
Added 20th October 2020
I just wanted to say how impressed I am with your company. It was very easy for me to choose the print, frame and size etc and it arrived very quickly and is absolutely beautiful. Thank you very much! Kind regards, Sara
Added 11th July 2020
Just had a preliminary look at your new publication online and will return to it when time permits, but just to congratulate everyone involved in the production of this fascinating history. What a family they were!
Added 29th August 2020
I wanted an old map of Stoke Gifford, near Bristol for my husband's birthday. So l ordered an 1880 map from Francis Firth. I did pay for express delivery but I didn't expect it to arrive the next day! We are really pleased with the map which clearly shows our house. The framing is really good. The ordering process on the website was slick allowing you to see the various options for the mount and frame
Added 24th August 2020
Got you from the Helpful Book Company and just wanted to say what a very nice website you have, I sent a couple of epostcards already and found it was easy to do, no doubt I will succumb to some paid-for items in due course!!! We live in France so this site could be useful ( and interesting) for presents................ Best wishes, Audrey
Added 27th August 2020
Hi Just discovered your website. Wonderful!!!! So many memories.We have the Francis Frith book of Wiltshire because our thatched cottage ,where we lived in 1960s /70s, is pictured. I was born in Bolton in 1942 ,and my grammar school is pictured.I is now accommodation. You have cheered me up immensely. I must tell our family now Sincerely Joyce Tullis
Added 1st September 2020
I have just received my Frances Frith picture of Alnmouth ( Northumberland) and am delighted with the picture and presentation. It depicts a house I lived in around 1945, and I have a rather old coloured post card of the same view. Thank you for your quick response and safe delivery. Best wishes. Frances Wells.
Added 12th August 2020
I have just received today my free photo of Lord Street, Southport. Although I no longer live there, Southport will always be home and it is lovely to have some memories of the old place! Thank you for sending it so quickly.
Added 19th September 2020
Got my piers calendar and am totally delighted with it. I’m busy searching your pictures archive of my home town and will order some for old friends as their Christmas gift. Keep up the good work.
Added 18th May 2020
I would just like to say "Thank you" for the prompt efficient service of my most recent order. A beautiful framed print which I ordered for my Mum's 91st birthday. She was delighted with it. I have purchased previous items of personalised calendars, tea towels and a igsaw. Always the same excellent service. Thank you
Added 3rd June 2020
I have just received my order. I can not express how pleased I am with it, I absolutely love it.
The house in the photo is now my home which is currently being renovated, so to find a photo of it from years gone by is a fabulous find. Thank you so much. It will be displayed with much love in our living room. Kindest regards to you all.
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