Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.
I have today received my Book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery.
The first Jigsaw was such a success, I've just ordered three more for distant friends. Brilliant concept, great web site and nice discount offers.
I must say thank you for excellent service from your company. The Jigsaw I ordered last Friday was delivered on Monday in time for my father-in-law's birthday today. He is delighted with it. Really exceptional service! Kind regards April Startup (from Hong Kong).
I would like to thank you for your swift service in replacing this Jigsaw puzzle, it has arrived, as yet I have not unsealed it, I would like to thank you and your staff for an excellent service.
I have today received my 3 Tea Towels that I ordered last week over the phone as was having a problem online. I am absolutely delighted with them and can't wait for the recipients to open them. Thank you for your excellent service!
Re: 2 Calendars you prepared for me containing pictures of Old Slapton, Dartmouth & Beesands in South Devon which I sent to two friends who live in Dartmouth. This is just to relay their great admiration and appreciation for their gifts. They were overwhelmed to see pictures of their childhood village, Slapton and to have a different one every month next year will bring back many happy memories. So, you see, not every email you get on this screen is a complaint. Well done and thank you for offering this item. I got a Calendar for my parents last year with old pictures of Stanwell, Middlesex, where they were both born and they, too, were really happy and still haven't thrown it away. They just moved it to another place in the kitchen to make way for this year's 'ordinary' calendar. They are 84 and 85 years old.
Many thanks for making five people (including me!) very happy.
I just wanted to thank you for the wonderful service on 2 Calendars I ordered. I got them sent to my address in New Zealand but one was intended for my sister in USA. I didn't think they would arrive in time for me to send to her for Xmas, but thanks to your excellent service, they arrived in plenty of time to include one in her parcel. They were very well packaged, too. Thanks again, she will be thrilled when her Calendar arrives!
Mrs Jane Chapman
Outstanding customer service. I ordered a Photographic Memories book during the Christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too.
I am just writing to Thank you for my order which arrived on Saturday. I am very pleased with it and will use your company again.
Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to read.
Again Thank You for these opportunities.
I must say thank you for excellent service from your company. The Jigsaw I ordered last friday was delivered on Monday in time for my father-in-law's birthday today. He is delighted with it. Really exceptional service! Kind regards April Startup (from Hong Kong)
Just a brief note to say the map has arrived safely and is all that we had hoped, and more! Thank you for all your help and your team for completing the commission with time to spare.
Mrs Margaret Handy
Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You.
Mr George Smith
Let us know what you think!
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