Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

Displaying Comments 51 - 75 of 286 in total

I confirm delivery of my order. May I take this opportunity of thanking you for a very efficient service. I am very pleased with the quality of the photograph and how it has been framed. It will now take pride of place in my office.

Sent in by Chris Thompson

Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks.

Sent in by Alison Gosling

Please accept my thanks for your prompt delivery of my order for the framed Victorian map of Shropshire. This is intended as a present to my brother on a forthcoming significant birthday. I am delighted with the map and the framing: the standard of workmanship is immaculate.
I am so pleased with it that I will order one for myself in the near future. I will be in touch again when I am ready to do so.

Sent in by Mr Alan Lloyd

Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too.

Sent in by Joyce Smith

I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning

Sent in by Sue Manning

I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery.

Sent in by Julia East

Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishes

Sent in by Liz Hammond

Hi Andrea,
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Many thanks,
Sara

Sent in by Sara Roberts

Dear Andrea

Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.

Best wishes

Sue Cunningham

Sent in by Sue Cunningham

I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.

Even though we paid for expedited delivery this is still incredibly quick service!

The way life seems to work is that people are very quick to complain but slow to say thank you.

The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.

Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento.

Sent in by Mr Ian Rolfe

We received the package yesterday and we LOVE it. Thank you to you and your team on working with me on this and being so easy to work with to make sure I got what I wanted. The canvas was perfect, the writing clear and the map with the buildings marked is great. Turned into the perfect birthday gift which I had hoped for.

Sent in by Chris Gerlach

Hello, I have just taken delivery of my recent order and we are thoroughly pleased with the photograph.

Sent in by Mr Stephen Lewis

I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one!

Sent in by Rose Peters

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