Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

Dear Andrea

Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.

Best wishes

Sue Cunningham

Sue Cunningham

Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.

Viv Harnan

Please accept my thanks for your prompt delivery of my order for the framed Victorian map of Shropshire. This is intended as a present to my brother on a forthcoming significant birthday. I am delighted with the map and the framing: the standard of workmanship is immaculate.
I am so pleased with it that I will order one for myself in the near future. I will be in touch again when I am ready to do so.

Mr Alan Lloyd

Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too.

Joyce Smith

I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning

Sue Manning

I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery.

Julia East

Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishes

Liz Hammond

Hi Andrea,
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Many thanks,
Sara

Sara Roberts

Dear Andrea

Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.

Best wishes

Sue Cunningham

Sue Cunningham

I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one!

Rose Peters

As old age comes on I find looking at times gone by interesting , it does not seem to be something we take interest in when growing up, as the old story ask your relatives question about their life. Happy Christmas, keep the photos coming.

Patricia May Mccann

Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :)

Jo Seller

The parcel has arrived this morning. Thank you for the prompt service. Both pictures are delightful. They are for a very dear friend for a significant birthday and I'm sure she will love them. I shall certainly use you again!

Fiona Durling

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