Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

I am just writing to thank you for a wonderful service. I received my Prints yesterday and I am delighted with them. The service I have received has been first class. The quality of the prints is second to none. I am extremely happy with them. In this day and age people just don't take the time to say thank you and let other people know that they appreciate the service they have been given, hence this email. Once again a very BIG THANK YOU to all.

Kathryn Kenny

Thank you very much for processing my recent order of a Tea Towel and Photo Print. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent!

Miss S Bowman

Extremely pleased with the Jigsaw I received last week. So much so that I've just ordered another one. Cheers.

Pat Martin

I am writing about the 2 Calendars you prepared for me containing pictures of Old Slapton, Dartmouth & Beesands in South Devon which I sent to two friends who live in Dartmouth. This is just to relay their great admiration and appreciation for their gifts. They were overwhelmed to see pictures of their childhood village, Slapton and to have a different one every month next year will bring back many happy memories. So, you see, not every email you get on this screen is a complaint. Well done and thank you for offering this item. I got a Calendar for my parents last year with old pictures of Stanwell, Middlesex, where they were both born and they, too, were really happy and still haven't thrown it away. They just moved it to another place in the kitchen to make way for this year's 'ordinary' calendar. They are 84 and 85 years old. Many thanks for making five people (including me!) very happy.

Kathy Pooley

Thank you so much for spotting my oversight & contacting me. The start date for this Calendar order should definitely be January. While I'm at it, I'd like to thank you & your team for offering such a unique and heartwarming gift item. I'm confident the recipient will enjoy many a fond memory of her beautiful birthplace. Thanks again.

Anthony Boutette

The Calendar arrived yesterday. Most impressed with speed of service and Calendar itself. Thanks a lot.

Rita Lawson

I wanted to let you know the picture arrived in time yesterday and is absolutely perfect. My husband was delighted with it. I would like to say what a brilliant service I received, your quick contact and information was really helpful. Thank you again.

Amy O'brien

I purchased two prints from you and I am writing to tell you how pleased I am.
They are beautifully mounted and presented, thank you.

Mr Alan Holden

Picture arrived safe and well, I am very pleased with it. It brings back happy memories.

Ernest G Mellows-Facer

I have finally received my eagerly awaited copy of the book "I Remember When...". I was curious as to which story your company had published in the book. I was overwhelmed and astonished to see that you have published four of my stories, one of which is on Page 69. This entailed the story of the Majestic Cinema in Mitcham and my subsequent dream of going to the South Pacific. The pictures attached are in fact one of the islands I lived on for 14 years with my husband and two daughters - the youngest was born there and the eldest was 16 months when we arrived. We were there when Papua New Guinea became an Independent Nation and I have many experiences and memories of the island of New Britain - of course I have written these down - but are only for private publication. We left when my husband was murdered, but that is another story.

I continue to live in the Pacific and at the moment I am in Far North Queensland, Australia.

I will continue to write on your site on the different places I visited during my young years. I enjoy reading the book, it is very well presented, and learning of more experiences of the other writers in the book.

Thank you again for publishing my stories and I look forward to seeing another book published next year, whether it has any of my stories in it or not.

I would be grateful if you can forward my thanks to John M Buck.

Carole Baldwin

To all at Francis Frith. I have just recieved my copy of 'I Remember When' which includes my entry about the Witch from my family's past (page 197, bottom right hand side).

As a hopeful as yet unpublished writer, it was fantastic to see my name in print! To know that other readers will see my own name has given me an enormous kick.

Also, the book itself is prooving to be a good read that I can pick up and put down at any time and I'll always find facinating stories, some of which have already brought back memories of my own.

My Dad is in hospital at the moment, so I'll be taking the book with me on my next visit to show him. He will be impressed with it too!

Thanks once again, all at Francis Frith for choosing to include my memory. I'll be using your site again to order very soon, and I'll sing your prais es to everyone I work with (whether they are interested or not)!

Best wishes.

Ann Martin (one very satisfied customer)

Ann Martin

I just wanted to write and let you know how much I have enjoyed all the information on your website. I stumbled across it quite by accident from another website and have been enthralled for the past hour or so. Thank you for a fascinating look into the past and for the beautiful photos.

Abigail Martin

I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future. With thanks.

Dr Martyn Saville

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