Coronavirus: Thank you for your continued support in these difficult times. Since our office and factory are in a rural area, our staff travel to work individually by car and we have enough space to maintain social distancing, so in consultation with our staff, we have decided to remain open for business unless government policy changes.
We are still able to despatch most of our products, however, the ones listed below (that are made by other manufacturers) will not be available for a while.

Tableware (Coasters & Placemats) and Wallpaper.

Our despatch times are normal, but Royal Mail & Parcelforce delivery times are varying depending on location - some parcels arrive next day and others are taking up to 10 days, which we have no control over.

We will update this message as anything changes.

Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

I am really thrilled with your website. I am visiting it after having bought your Around Manchester book. My family come from Salford and Manchester and I am ordering some photos from the book.

Lesley Ratcliffe

The book is great by the way just what I wanted & the inscription looks lovely. I've no doubt I'll be using your company again in the future.

Pat Elliott

I just wanted to say a huge thank you for such an excellent service, I ordered my print yesterday and it arrived this morning. The print itself is fabulous and I am sure it will be a very much appreciated birthday present.

Bee Rawlinson

Recently I received my copy of "I Remember When" (I had a friend send it to me) I am extremely satisfied with the quality of this book. I am also grateful to you for choosing some of my own contributions to include in this fine coffeetable book
I firmly believe that the Francis Frith Collection is a wonderful way for us to memorialise our living experiences for others to rerad.

Again Thank You for these opportunities.

Denman Lalonde

Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.

Viv Harnan

I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).

I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.

The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.

Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.

Mr Darren Barden

I received the Poster size Photograph of Abertillery this morning, I would like to say that is an excellent image. The quality and detail is wonderful.
Many thanks,
Graham.

Graham Bennett

I came across your website quite by accident and wanted to contact you to thank you so much for such a wonderful site.

Having spent the best part of an hour viewing old photos of places I used to live, I cannot tell you what an invaluable tool you have created. Long may you continue to keep our beautiful country's history alive!

Thank you for allowing me to relive old memories, and to pass them on to my family, who are equally amazed and grateful.

Sarah Emery

This is just to say how delighted I am with the order I placed with you - order placed Tuesday, and arrived before lunch today. Absolutely brilliant. Item was required as a present for a member of staff at the Library, and everyone seems extremely pleased with the item.

Carol Edwards

Those lovely books arrived this afternoon and I am so happy! They were in perfect condition and very well packaged. I look forward to sharing them with lots of friends and family. If you ever need someone to 'put in a good word' for the excellent service of your business, please do not hesitate to ask me. Thank you very much.

Charlotte

Not really an enquiry but a tribute to your wonderful site. I just had to say how much I enjoy traveling back in time via such beautiful photography. Thank you so much and I hope that I am not out staying my welcome posting too many memories. Thanks again.

Pete B

I would like to say that I have only just discovered your website, and think it is absolutely wonderful. I have recommended it to several of my friends. I found out some more wonders of your site, that you can send messages to other people who have left messages. I was delighted to send a message to a girl who lived in Shere at the same time as I did 60+ years ago, and who is now in Australia. I cannot praise your site highly enough. Do keep up the good work.

Virginia Pawlyn

Just wanted to say that I am extremely pleased with the framed print I ordered - it's lovely. The whole process was trouble-free so I wish to complement your team - you answered my query about delivery times promptly and accurately. I placed my order on Wednesday and I took delivery at 12.00 noon today (Friday).

An excellent picture and an excellent service. I shall certainly be placing future orders with you.

Thank you.

Philippa Whalley

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We love to hear your comments on our products, this website or anything else Francis Frith-related!

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