Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

I just wanted to say thank you for doing such a beautiful job on the map we recently ordered. It arrived exactly when you said it would. Wonderful!

Caroline Rhys-Jones

We have just heard from our friend, who has received his map, and is over the moon. He is retracing all the steps of his youth, looking up the streets where family and freinds lived - just what we hoped! Thank you so much.

Jennifer Birkett

Just wanted to say a huge thank you for arranging the prompt postage of the Rochdale Book I had ordered. I am amazed at how quickly it has arrived! My Dad will have a fantastic Christmas this year going over all the old photos and Memories.

Sue Terague

Just to let you know that I much appreciate the excellent quality of the three prints I ordered and received from you last August. Also that they were beautifully mounted, ready for framing, and very well packaged so as to arrive here in Scotland safe and in perfect condition. Thank you and kind regards.

John Dear

I received my photograph today and I would like to thank you for the excellent service. I'm delighted with the photograph of Lower Largo and it has brough back many good childhood memories and as this is a present for my borther I'm sure he will be deighted with it too.

Sandra Nwankwo

Just a note to say thank you for such efficient service. I placed my order, express delivery, on Monday afternoon and it arrived today, Tuesday. Very impressed with both product and service.

Jennifer Fowler

Received framed picture of Swanley today. Very pleased with purchase. It is a Christmas gift and will be very much appreciated.

Clare Barnes

I recently ordered an A3 Wall Calendar and an Appointment Calendar and I wish to say how pleased I am with the calendars you sent me. The photos are excellent and I am sure my sister will be pleased with the Appointment Calendar when I send it to her later in the year. Thanks again for all your efforts.

Mr M H Torrance

I am really thrilled with your website. I am visiting it after having bought your Around Manchester book. My family come from Salford and Manchester and I am ordering some photos from the book.

Lesley Ratcliffe

I just wanted to say a huge thank you for such an excellent service, I ordered my print yesterday and it arrived this morning. The print itself is fabulous and I am sure it will be a very much appreciated birthday present.

Bee Rawlinson

I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.

Even though we paid for expedited delivery this is still incredibly quick service!

The way life seems to work is that people are very quick to complain but slow to say thank you.

The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.

Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento.

Mr Ian Rolfe

I just wanted to email you and say 'thank you very much' for being so helpful with my last minute Warlingham picture order on Thursday 27th April. Although Francis Frith were not able to offer a Saturday delivery, I really appreciated your willingness to still take my order, while I arranged my own courier collection, and doing all you could to make it work. Even taking the trouble to ring to say you had yet to receive the parcel label from me, (which had been held up in the cloud).

I can report that the picture was delivered to me Saturday morning and it looked really good. It was for a 70th birthday present of a family Friend. I wrapped it up and was then able to take it along on Sunday lunchtime for the celebration meal.

The next day I received an email from our friend, thanking my Fiancee and me for a 'kind, thoughtful and interesting gift' and that they had 'spent a bit of time' (that day) 'checking out what buildings are still in the vicinity of the Green.

Thank you Andrea, thank you team in the workshop for the quick turn around, and thank you Francis Frith.

Mr Darren Barden

I am writing to ask you to pass on my sincere thanks to everyone concerned in my recent order of 7 photographs from the Around Bournemouth book. The package arrived a few days ago and I couldn't be more thrilled with it! The most important thing was how beautifully it was wrapped and it arrived in perfect condition. When I unwrapped the photographs I was so delighted with them and kept looking at them over and over again. Thank you for providing such wonderful photographs - I can't wait to give them to my family.

Elaine Longhurst

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