We are still able to despatch most of our products, however, the ones listed below (that are made by other manufacturers) will not be available for a while.
Tableware (Coasters & Placemats) and Wallpaper.
Our despatch times are normal, but Royal Mail & Parcelforce delivery times are varying depending on location - some parcels arrive next day and others are taking up to 10 days, which we have no control over.We will update this message as anything changes.
Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.
Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too.
I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning
I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery.
Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishes
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.
I have been on Frith for years now... cannot recommend them enough, looking for something from your childhood... see if they have it. Bet they have... Highly Recommended. Excellent in more ways than one!
As old age comes on I find looking at times gone by interesting , it does not seem to be something we take interest in when growing up, as the old story ask your relatives question about their life. Happy Christmas, keep the photos coming.
Patricia May Mccann
Excellent map with which we are absolutely delighted. Unbeatable service. Helpful customer service from Claire and Andrea. I have no hesitation in highly recommending Francis Frith. It is our second purchase and we will definitely be buying more :)
The parcel has arrived this morning. Thank you for the prompt service. Both pictures are delightful. They are for a very dear friend for a significant birthday and I'm sure she will love them. I shall certainly use you again!
Further to the chain I wanted to let you know the picture arrived in time yesterday and is absolutely perfect.
My husband was delighted with it.
I would like to say what a brilliant service I received, your quick contact and information was really helpful.
Thank you again
I just wanted to say thank you for doing such a beautiful job on the map we recently ordered. It arrived exactly when you said it would. Wonderful!
I am just writing to say how very please I was to receive my order this morning. 'Glorious Britian' (hardback) and Lincolnshire Living Memories (paperback) are to be given as a Christmas present to my stepfather and I'm sure he will be absolutely delighted. In particular the Glorious Britian book is superb - I just hope it won't look 'dog eared' by the time he receives it as it is very tempting to sit and read it myself before I hand it over! Excellent value for money, I will certainly recommend your website to friends and family
Let us know what you think!
We love to hear your comments on our products, this website or anything else Francis Frith-related!Get in touch