Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.
Added 22nd August 2018
Just a line regarding the book on this order. You may recall I ordered it on behalf of a couple of friends. They were absolutely delighted with the book, the inscription, and the prompt delivery. Thank you very much.
Added 18th August 2018
My order delivered this morning - beautifully packaged and undamaged. Thank you very much.
Added 14th August 2018
Thank you so much for the print which arrived today. I only ordered it at the weekend - brilliant service!
Added 3rd August 2018
Can I just say many thanks for your prompt service. Very pleased with my print.
Shall definitely be ordering again from your site.
Added 27th July 2018
Just to let you know that my order has arrived safely. Also wanted to let you know how delighted I was with the speed, efficiency and quality. I compiled it from your photos for a friend's 60th birthday present and she is going to love it.
Thank you very much.
Added 4th June 2018
I confirm delivery of my order. May I take this opportunity of thanking you for a very efficient service. I am very pleased with the quality of the photograph and how it has been framed. It will now take pride of place in my office.
Added 19th April 2018
Hi Andrea. I have spoken to my son and his wife. They have received the picture. They are both delighted with it. Thankyou very much for your efforts.
Added 16th February 2018
Thank you for sorting and suggesting the frame and colour of the picture. We are thrilled with it as was the recipient on his 70th birthday. Many thanks.
Added 14th February 2018
The book has arrived- hurrah! It looks absolutely fabulous. I can’t thank you enough for both the speediness and quality. A huge thank you.
Added 25th January 2018
Please accept my thanks for your prompt delivery of my order for the framed Victorian map of Shropshire. This is intended as a present to my brother on a forthcoming significant birthday. I am delighted with the map and the framing: the standard of workmanship is immaculate.
I am so pleased with it that I will order one for myself in the near future. I will be in touch again when I am ready to do so.
Added 18th January 2018
Thank you for the excellent service on my order for two pictures, the product, delivery and packaging were superb. Our friends are amazed that pictures like these existed and have difficulty in believing how much our home area has changed and also how much is still the same! A cousin living in Leicestershire was in tears to see a picture of her grandmother's house she played in as a child. Thank You.
Added 8th January 2018
Outstanding customer service.
I ordered a photographic memories book during the christmas holiday period for a relative's birthday on Jan 5th and given the published printing dates and closedown I anticipated and was happy that she would receive it within a week or so of her birthday. However my order was obviously prioritised on your return to work (from the birthday message we put in the book) and she actually received it on her birthday. Thank you very much for what I consider is outstanding customer service and extraordinary attention to detail. She was thrilled to receive the book too.
Added 22nd December 2017
Can I just say, WOW, I am lost for words. I received the book I got for my Mum's Christmas today and was so impressed with it. Brilliant. Thank you, I'm so glad I found you on line after hours of searching what to get her. So, so happy with it. Thanks a million!
Added 4th January 2018
I would just like to send your company a big thank you for my order of a framed print received before Christmas. Everything was perfect, from the ease of ordering, the delivery and, of course, the superb product. I'm not one to heap praise but your Company has so impressed me that I had to let you know. Thank you again, Wishing you a happy New Year, and assuring you of my continued custom, Sue Manning
Added 20th December 2017
I have just received the calendars I chose, featuring the places in Shropshire that my ancestors came from. The photos exceeded all expectations and bring to life the towns and streets where my ancestors were born, lived, married and worked. I can't wait to pass these gifts on to the family. Many thanks for the prompt delivery as well as these great calendars.
Added 18th December 2017
I have today received my book and wanted to let you know that I am delighted. Just what I wanted and thank you for a very efficient service and quick delivery.
Added 12th December 2017
Dear Andrea, thank you very much for processing my recent order of a tea towel and picture. I was very pleased with the quality (and high standard of workmanship) and prompt delivery. The customer service was excellent!
Added 9th December 2017
Wow what a prompt and reassuring response, thank you! I'll be recommending your company to everyone. Brilliant service, can't wait for the pictures ???? Best wishes
Added 29th November 2017
Just received the map and photo both on canvas on wood frames.
These are excellent, the image is sharp and crisp, I was a bit concerned because it was on canvas but it is very good.
The wooden frames are excellent, very robust and well finished.
I didn't want the standard glass frame as the image would look a bit odd because it was small compared with the overall frame so I took a gamble on having the canvas ones as the size is just the image plus a bit.
Very happy with these.
Added 28th November 2017
Success! All maps have just arrived and they are perfect!
Thank you so much for sorting this for me. Dad will be so pleased.
Added 20th October 2017
The picture arrived this morning (Friday), here in Geneva. I am so impressed! I only ordered it on Monday evening. Thank you so much.
Added 20th October 2017
Today I have received the framed picture that I ordered, and want to thank everyone, not only for the lovely picture but for the service from yourselves as well.
Added 18th October 2017
It arrived this morning, and I just wanted to let you know I am over the moon with it. It’s really beautiful and I would recommend your business highly.
Added 6th July 2017
I placed an order early Monday afternoon July 3rd and received it this morning (July 5th) despite the order including a book with a personal message on the flyleaf.
Even though we paid for expedited delivery this is still incredibly quick service!
The way life seems to work is that people are very quick to complain but slow to say thank you.
The map and the book are exactly what I wanted and I am staggered as well as being impressed at the rapid turnaround of and completion of the order.
Suffice to say, thank you and I will have no hesitation in recommending Francis Frith to anybody looking for a special gift or historical memento.
Added 19th June 2017
Dear Andrea, many thanks to you and to Claire for all the trouble you have taken to put matters right for me and to find the best possible map for me to give as a gift. I cannot tell you how impressed I am to receive such kind and courteous service and I will certainly be glad to use your firm again in the future.
Let us know what you think!
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