Customer Comments

Some of our customers have been kind enough to write and let us know how they feel about us or our products. This is a small selection.

I have this morning received the above order, and would like to say that I am really pleased with the photos, they are lovely, and of excellent quality. I would definitely place an order with you again should I need any more pictures, and would pass on your web-site to any friends that wanted the same. Thank you for an excellent service.

Beryl Hammond

Very rarely get to write these. Ordered photo for my Dad at about 8.30 on Sunday night (18th) delivered, correct in all regards on 21st. Thank you for getting this to me on time, I am looking forward to giving it to him for Christmas as it shows his primary school and the road he grew up in and is much better than the bar of fruit and nut my brother and I agreed earlier were the only things he would think of if asked to choose a christmas present. Nice also to receive an acknowledgment as a customer thanking me too. Keep up the good work and a Merry Christmas to you.

Alicia Andrews

I was very excited to see this on your website to buy. My parents owned the village shop in the picture from the late 1950's (not sure what date) until 1965 when I was just under 2 years old. They sold your postcards in their shop and I still have some tucked away somewhere. They obviously were very involved in village life although both are now deceased. They used to talk very fondly about their time in Wetheral and the village characters. Thank you for making my Christmas with being able to purchase this item.

Dawn Reynolds

Cannot thank you enough for your very prompt response to my concerns, it is indeed 'real' Customer Service. I look forward to receiving my items.

Beverley Hart

They say that money can't buy happiness but in the case of Frith photographic portraits there is a big exception. The framed photograph I received from my wife last Christmas was superb! I also received a wonderful book the Christmas before. I was so impressed that this Christmas I've ordered another two framed photographs, the detail and quality is simply astounding.

Thanks for a great service and unique gift ideas

Mike Gibbons

A quick note to congratulate you guys on an exceptional website. We visited for the first time tonight and were very pleasantly surprised at the quality of the product and the ease of making a purchase, great promotional offers too.
I will not hesitate in passing on to friends and family your address and details, well done, and good luck for the future.
I look forward to receiving my purchase.

John Staggs

finding these photographs here with frith as been fantastic..coming in all sizes framed unframed, posters etc sheer quality ...a cracking good website with excellent items.........thanks gary perrin

Gary Perrin

This website is brilliant!

Rosy Baxter

Picture arrived safe and well, I am very pleased with it, It brings back happy memories.

Ernest G Mellows-Facer

Hi Isobel, Further to our communications re the picture I wanted, I would like to thank you for your good offices in this matter, what you said would be done was promptly done and I duly ordered the said item today via the telephone. Many thanks are also due to the young lady at the end of the telephone, her cheerful, bubbly and friendly manner made the ordering process a real pleasure. Well done at the Francis Frith organisation - may you continue to prosper. Bye E Ashby (Geriatric!)

E Ashby

Just wanted to say thank you for the lovely mounted print of Guildford that you sent me recently free when I returned the offer slip from your book of Guildford photos.
The print and your service are first class and I will not hesitate to tell my friends and family about the good impression you have made with one satisfied customer.

Peter Bullen

I am delighted with the two books I've received, Whitby and Yorkshire and will get much pleasure from them. As children my brothers and I spent many happy hours on the Sands as they were called by that name in the 1930s - not the Beach as it is named today!

Mary Bell

I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future. With thanks.

I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.

I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.

You have made her very happy and I look forward to using your service again in the future.

With thanks

Dear Sir / Madam

I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday.

I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years.

You have made her very happy and I look forward to using your service again in the future.

With thanks

I recently bought from you a framed photograph of Binbrook Church in Lincolnshire for my grandmother's birthday. I would like to thank you for a wonderful product - she was very happy with the family around her, pointing out different places from her youth (and family graves!) and declared it the best present she had received in many years. You have made her very happy and I look forward to using your service again in the future.

Dr Martyn Saville

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